2/10 欠佳
2024年12月22日
Poor experience. 2 rooms booked through hotels.com. only 1 room available on arrival though hotel was able to prove that hotels.com only paid them for 1 booking. had to wait until after midnight for second room, had to pay for that room even though I proved to hotel that i fully paid hotels.com for 2 rooms. Stayed only 1 night, water lost in both rooms during stay including while in the middle of a shower. Only 1 luggage trolley to service the entire hotel. No porters.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價