Poor experience. 2 rooms booked through hotels.com. only 1 room available on arrival though hotel was able to prove that hotels.com only paid them for 1 booking. had to wait until after midnight for second room, had to pay for that room even though I proved to hotel that i fully paid hotels.com for 2 rooms. Stayed only 1 night, water lost in both rooms during stay including while in the middle of a shower. Only 1 luggage trolley to service the entire hotel. No porters.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Good hotel, wrong reservation !
Hi ! Something went wrong with my reservation. No problem at all regarding the hotel, nice place. I have got hotel booking confirmation, but when I arrived for check-in, it was no booking at all. I have llose 7 nights for fidelity point. Can you please add 7 night on my account? Thanks
Xavier
Xavier (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Very comfortable and economical.
Jeffrey
Jeffrey (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
It’s a great place to unwind and the staff is very friendly and welcoming
Tshepiso
Tshepiso (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月8日
this property was ideally situated for our purposes and the monitored safe parking was appreciated. The hotel was impeccable and the staff very efficient. The towels were enormous - wonderful! And that has to be the biggest bed I have ever slept in.
Cherri
Cherri (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月3日
It would be more convenient for your guests if the coffee and tea were available for self service, especially during breakfast.
Sheila
Sheila (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月3日
The staff was excellent to a person. Beauty was a breath of fresh air as she prepared our omelettes daily. There was a problem with our AC unit in room 202, but they did provide a fan and we opened the windows, luckily it was cooler at night.
Sheila
Sheila (6 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月12日
Rui
Rui (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月26日
Ben
Ben (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月20日
Very good location.
Staff are friendly.
There is also a good restaurant next door and another over the road.
Would Def recommend.
Michael
Michael (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月3日
Sylvia
Sylvia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月2日
JENNIFER
JENNIFER (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月6日
ANEW,Roodepoort
Although it was just a bed for the night that we needed , the reception was great, the beds super comfy and the room was clean.
Austin
Austin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月20日
Great staff .
charles
charles (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2023年10月15日
kenosi
kenosi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年10月1日
Disgusting
What a disappointment. We were so looking forward to our night away. Firstly our room wasnt ready when we checked in. Then we got to our room and the tv was all fuzzy and most channels didnt work. I informed reception and he said he would send someone up. Waited over an hour and nothing!!! Phoned again and they showed us another room but tv was the same. Said they couldnt do anything about it. The brisket was very spicy and peppercorn sauce was watery and lumpy. So dinner was a flop. The waitress was grumpy and i eventually asked her if shes okay cause she was messing with our vibe. Then we got the cot and it was missing a matress and filthy so our baby slept in our bed between us.
Maybe time for a health inspection
Katie
Katie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月24日
Royal treatment on another level
I really enjoy my staying in Anew hotels the room was super clean and welcoming..I would definitely recommend to my family and friends
Nothemba
Nothemba (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月7日
Highly Recommended
The room was spacious and clean and the bed comfortable. Food was out of this world as well.
Jacques
Jacques (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年4月4日
Lucinda JH
Lucinda JH (10 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年10月10日
Viloshinee
Viloshinee (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年10月2日
Malebabo
Malebabo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年9月26日
Good room, small bathroom.
One small criticism was that the luggage rack is too small. Couldn't place a normal large suitcase (smaller than airline regulations) on the rack, so had to move it out of the way, and place the suitcase on the floor.
The bathroom is too small - cannot close the door unless you are out of swing path. The handbasin is too high, and is blocked by the open door.
The staff were absolutely tremendous!
Well done.