Roaches, dirty, poor service and tvs that do not work. DO NOT STAY HERE. SAVE YOUR MONEY. DO NOT PAY TO SLEEP WITH ROACHES. THERE ARE ROACH FREE HOTELS IN THE AREA THAT ARE CLEAN AND ROACH FREE. DO NOT STAY HERE. YOU DESERVE BETTER.
My stay was terrible. Check in was fine. Found my building and started taking my stuff inside. Power wash is what first came to mind as the concrete and just everything around was just filthy like it was never cleaned. LIKE EVER
Room was literally 85 degrees when I went in. I was leaving so I set it to 68 and left. Came back room was cooled down. Went to take a shower but I guess I should of told the roaches cause apparently it was their turn in there so I had wait.
Tried to watch tv but it kept cutting off. Not like when the damn hotel menu was running but just when you tried to watch tv.
Told the guy at the desk the following day and he said you have to smack the back of the tv and that i needed to bring him the dead roaches. I actually had one that I killed with a towel but didnt think I should bring it. I knew from his response this must be a common complaint.
Took everything out of my bags and checked for roaches and then checked out. I have stayed at other Extended Stays with no issue along with other hotels but I have never stayed in one with roaches and all of the tvs worked.
Dont stay here. You deserve better.
Jason
2 晚行程
10/10
My time at Extended Stay America Suites Washington DC Fairfax Fair Oaks was accommodating. Thanks for much!
-Satisfied Customer.
真實旅客
2 晚行程
8/10
Andrew
1 晚行程
2/10
真實旅客
1 晚行程
6/10
Property did not look like the pictures on the hotels.com website. Room was carpeted and the carpet felt and looked dirty. The bed was very uncomfortable. More like a motel than a hotel. Would not stay here again.
真實旅客
1 晚行程
10/10
Derrick
4 晚行程
6/10
It was ok. There was no grab and go breakfast as promised
Sharnisha
1 晚商務旅程
4/10
The exterior of the units especially the stairwells need a power washing as they are unsightly..... very low water pressure in the shower rm 268. Matress past its prime as i was nearly rolling off the side close to window the after a couple hours battery is dying or faulty fire alarm near bathr m went off 3 times between 10 pmcheckin and 1 am ...
Theo
1 晚家庭旅程
2/10
Bugs in room, remote had some kinds of gel substance in it, carpets and floors were sticky and the linens were not changed before we arrived. Asked for new linens and they told me I had to come get them and change bed myself.
Anthony
1 晚家庭旅程
10/10
There isn't anyone at the front desk when you arrive. I cleaned my floors since they were filthy. Nice renovated room none the less.
Rosena
1 晚家庭旅程
10/10
Hilary
1 晚商務旅程
6/10
Rolando
3 晚行程
8/10
Anna
1 晚商務旅程
10/10
Yesenia
1 晚行程
6/10
Old bathroom caulk indoors and Lots of cigarette butts outdoors. A few dogs barking. Breakfast is coffee and grab and go packaged muffins, etc.
It’s the cheapest place in town though.
Frank
1 晚行程
4/10
At check-in, I ask for a "Clean & Quiet" room.
I'm given a room right by the dumpsters next to the highway. I walk into the non-smoking room, it smells like an ashtray. I immediately return to the 'lobby' to request a different room. A friendly Sabir tells me that sometimes people smoke outside with the door propped open. He basically tried to argue with me about the severity of the smell he has not smelled for himself. I asked him if he wanted to go with me to the room to smell for himself. I then reminded him I also asked for "Quiet" - and politely asked if there were other options.
He moved me to a much better room.
This better room is fairly standard for this hotel. Providing zero privacy - there are no sheer curtains - so you choose daylight and eyeballs, or darkness and privacy.
The included 'breakfast' is a joke - literally 3 packets of oatmeal and sometimes a potential muffin.
The entire kitchen is empty - if you want anything, you have to request it and trust they have sanitized it. There is no dishwasher or oven; no dishes or cutlery. The towels were dirty/stained. Fridge door on wrong side; Cabinets do not align well.
I'd say housekeeping does a good job, but the maintenance budget is not good. The walkways on the entire property are disgusting.
There were many unattended children playing in the parking lot.
A methed-mouthed lady asked me for money as I was exiting my car.
This property has many opportunities to improve.