ROACHES! Listed as 2-star, & we’ve stayed at many 2-star hotels, so did not take time to read reviews (first grave mistake). Right away saw roaches in room, had to kill 5 or 6. Was already 10 p.m., so went down to front desk to tell why we would check out next morning instead of staying 2 nights. They offered no help, no sympathy, no refund since it was booked thru a third party. Also asked me, "Did you read the reviews?", as if the roaches were my fault. Also said it’s "normal" since it’s sub-tropical. (What about all the hotels w/ NO roaches?) That night yet, we had third-party service find/book better place nearby, & they would try for a refund, so we were relieved.
In morning, killed 2 more. (But hotel morning manager confirmed reservation was non-refundable, offered no help.) We planned to get out, but when talked to new hotel, there was an error, & new reservation got canceled. We felt stuck, not wanting to lose $100, & with "only" 6 roaches, thought we could tough it out, so we kept second night (second grave mistake).
Returning that night after day’s activities, had another dozen roaches to kill. And that was only the beginning. Thru the night any time we would turn on lights, we found more roaches had come out, so we lost hours of sleep dealing with roaches until things quieted down. Who wants dirty roaches crawling on them at night? Other photo shows filth: took a moistened tissue & rubbed it along floor at edge of baseboard, & tissue was black & full of hairs.