The hotel is awesome. The bed is super comfortable. They had just reopened from Helene and the staff was friendly and helpful. The price of the spa day pass is ridiculously high. We are locals and celebrating a birthday and trying to put money back into Asheville. It was a big treat and we’re not used to spas but my husband and I were only able to use the hot tub and the pool together. Everything else is divided by gender. We spent $400 on two day passes after paying the nightly rate and only spent two hours in a hot tub. This part should be included in a stay at the rate they charge. Super disappointed in something I considered my bucket list but we learned to ask.
Lauren
Lauren (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Tamela
Tamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Pamela
Pamela (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Third times a charm
I have stayed at The Grove Park Inn many times in the past 10 years or so. I have stayed with my family as well as on a girls’ trip. This was my first solo trip. The Spa and amenities were impeccable as always. I had booked a Mountain View room and requested the newest (most recently renovated) wing of the hotel. The first room had a bathtub instead of a shower which I can completely understand if I was traveling with family. I requested to move to a different room and they placed me on the ground floor, in an adjoining room, obscured Mountain View (at best) with bushes blocking the view. The lock on the adjoins room door didn’t work. As the person who checked me in was decidedly less friendly when I requested to change rooms the first time, I was reluctant to request a second time. Once I finally found the courage to ask to move to yet another room, they found me the perfect room that I should have had from the start.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Wonderful hotel with excellent view. Service was outstanding.
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
RICARDO
RICARDO (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
RICARDO
RICARDO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
adam
adam (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月27日
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Nizeyimana
Nizeyimana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
20 year anniversary
Fantastic 20 year anniversary trip. Amazing resort.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Larry
Larry (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年9月27日
Great!
Adam
Adam (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
The history of the property was very interesting. My wife and I loved the Spa. Looking forward to our next visit.
Jeffrey
Jeffrey (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月25日
Disappointing for a property that is promoted as upscale. Service was hit or miss, semi-isolated with very limited transportation services, limited dining options with limited menu options. Grand lobby area was literally all rock if you like that sort of thing. Rooms were average. Property does not merit resort pricing.
Thomas
Thomas (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
I had a wonderful time at the Grove Park Inn. I had a mountain view room and it was nice. The hotel is beautiful and huge. They have a lovely fireplace in the lobby where you can relax and listen to the piano. The spa is amazing but the spots usually fill up quickly and require a 3 month in advance booking. The restaurants on site are very good and there are a variety of food options available. I also enjoyed lattes and snacks at their coffee shop. The sunset terrace area was also one of my favorite spots where I spent time in the evenings. The view of the Blueridge Mountains was very calming and beautiful.
The staff at the hotel were very friendly and helpful. They went out of their way to make my stay more comfortable. They brought me a microwave to my room upon request. An elevator staff member named Lish gave my mother and I a mini tour of the historic Palm Court area on the second floor of the main building. It was a pleasure meeting Lish and learning more about the history of the Inn. If you are not staying in the main building, I would recommend taking a ride in the main building elevators since they are so neat.
I flew to Asheville to visit the Biltmore Estate and it was not at all far from the Grove Park Inn. I am glad I chose to stay at the Grove Park Inn and will surely visit again.