I had to cancel due to weather conditions and I was charged over $400 for a no show. Even though requirements through Hotel.com was pay at property. Hoping I don't have to get a lawyer.
tonya
tonya (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Wouter
Wouter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
pam
pam (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Claire
Claire (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
pam
pam (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月14日
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Jermaine
Jermaine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月13日
Construction noise on the floor above us at 6am.
The Lowes Philadelphia is a nice hotel but very expensive. Parking is $60 a night and there is no complimentary breakfast. The room was very nice, but as a person who has a hard time falling asleep, i was up till about 4am on Monday morning, and at 6am a loud sawing noise started going off on the floor above us. It was so loud it woke me up. When i called the service desk they acted as though they had no idea what it was and said they were sending security up to check it out. Right after the sawing that went on for 10 to 15 minutes i heard banging. My guess is they had construction going on, but that early in the morning is ridiculous. We got up and decided to check out early since there was no way i could sleep with that noise. I had a two hour drive home on 2 hours of sleep. They apologised upon checking out but did not offer a discount. We were not there for the Superbowl but happened to need to be in Philadelphia that Sunday and Monday for a family member having open heart sugery. They usually offer a discount to people staying there for the Hospital, but wouldnt offer the discount to me because of the SuperBowl. The only reason i selected to stay at this hotel was the distance to the hospital and it was very close. It's a great location and very clean. The 3 stars i am giving is for the noise at 6am when i had just fallen asleep. Otherwise the stay was nice.