This property was not clean and was lacking in customer service at all. We had to remove all bedding and then ask for new sheets as well as the chair in the room was super stained
Dannielle
Dannielle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Good Stay
We had a good stay here! No problems at all. The location is great, and the hotel staff were very friendly. It is nice that they give you bottled water and beach chairs. Great choice for staying in Miami Beach.
Candace
Candace (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
leaks and very old rooms
The rooms are old and had leaks.
We had a very bad night and could not sleep well.
CARLOS
CARLOS (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Frank
Frank (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Jan åge
Jan åge (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月5日
Great Location but Rooms are lacking...
The hotel is in a great location with easy access to the beach. there is a nice restaurant and a bar on site.
The rooms are mostly clean but I found lots of hair in the fresh new towels. not sure if from guests or service people. the toilet had a weird flusher like in public men urinals. the sink was almost shut and drained very slow with no ability to open without tools. the shower was mostly clean. they do provide good amount of soap and shampoo. the television was damaged some how, there were red lines across the screen, and the picture sometimes with go in and out I guess poor connection.
the rooms are not very isolated and you can hear everything that goes on in the hallways and other rooms sometimes if the people are loud.
eli
eli (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Frente ao mar , ótimo café da manhã , estacionamento de valor expressivos, tem disponibilidade guarda sol e espreguissadeira, e tem muitas Iguanas. Rsrs
ANDERSON
ANDERSON (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
finees
finees (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月23日
0 out of 10 wouldn’t recommend
The front desk people very rude didn’t wanna answer basic questions for a first time visitor. Ants everywhere in the room. It was a hot mess 0 out of 10 wouldn’t recommend. I definitely wouldn’t go back. Also the plumbing system is horrible the tub fills up with water the toilet doesn’t wanna flush. All around a hot mess.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月21日
anne
anne (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Sofia
Sofia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Gurjinder
Gurjinder (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月31日
Julia
Julia (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月24日
This holiday inn is possibly the worst ihg Hotel I have ever booked. The brand is our family go to especially when we are unsure of the area and other options. This experience is not normal for ihg brand in general and hopefully won’t happen again.
Dallas
Dallas (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月20日
Didn’t like that the bathroom in the room was dirty and rusty also what I didn’t like that at the holiday inn restaurant you got your drink 🍹 served in a plastic cup I mean who does that I’m not outside in pool area bar to serve me my drink 🍹 in a plastic cup I was in restaurant for crying out loud .. the front desk people don’t tell you anything about the hotel something as simple as elevator a located to your left etc. just overall a poor experience for my second time around