The stay was fine. Breakfast was not good. Eggs over cooked, everything else under cooked.
When we checked out, I was almost charged for two days not for the one night we stayed. Only caught it because I asked for a receipt. Service desk and manager were all fairly new so no one knew how to fix it. Had to call GM. It turned out fine on the end but took an extra 20 mins of my time.
dawn
dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Cayla
Cayla (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Peaceful with out problems.
Grace
Grace (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Convenient to Toyota Center
Nice place, conveniently located. Our only negative was the room smelled a little funky. We also wish the breakfast was open until 11:00.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月18日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Great local getaway
Our stay at the Ontario Ayres hotel was great! From check-in to check-out there are no complaints. It was a couples trip to celebrate our Valentines Day since we both worked on the actual day. The hotel was clean, quite, the staff were very friendly and helpful. The room was clean, King studio was spacious and provided us with everything we needed. It was within walking distance of the Ontario Improv which is where we enjoyed a night of comedy, food and drinks. The Ontario mills mall, Regal theater as well as several varieties of places to eat are all right there. The stay at the hotel was the icing on the cake to an excellent weekend.
William
William (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
Verenisse Guadalupe
Verenisse Guadalupe (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Nice place to stay for couples getaway. Good breakfast made to order
Angenette
Angenette (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Wish pool and jacuzzi were working and or have being told in advanced they weren’t
Alex
Alex (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Great Place, watch out for bugs
The room was spacious and comfortable! The breakfast was delicious and had plenty to choose from. This hotel is right next to the Mills and not far from Victoria gardens so it’s a perfect place to just relax after a movie night or just some drinks.
My only complaint came from when I first entered the restroom of my room. There was a baby cockroach exiting the bath tub.
Aside from disposing of the little bug, my stay was quite relaxing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Nice hotel, but lazy employees
Hotel overall was great. The only issue I had was while waiting to check in, the concierge was busy with one person in front of me. There were two female employees that told me he would help me next and they just walked off into a room where I can hear them laughing and joking instead of working. Obviously they could have checked me in, yet I had to wait while they messed around, not doing their job. When it was my turn, I joked with the young man that it seems like it was just him working tonight. He agreed with a frustrated look on his face. Management needs to be put on notice that they are waiting money on employees that don’t work and it makes the company look bad.
Desirie
Desirie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Excellent
Everything was clean. Loved the customer service. Breakfast was great. The overall stay was outstanding.
Nora
Nora (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Kendal
Kendal (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Todo bien , la verdad está cómodo y accesible el hotel.