Great appartment but the parking in underground car park was very confusing! More instructions are needed to find car spot.
Easy for transport and shopping.
Thanks!
LISA
LISA (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年3月4日
The property was close to the university & Macquarie Centre. The area surrounding the building was most pleasant.
However, we weren’t provided with the twin room apartment we requested. Instead we were given separate rooms 6 levels apart. I was told this would occur 1 week after booking but you must not advertise something you can’t provide.
There is a lot to be said about written effective communication.
You can not assume travellers will understand different types of cards or tags some hidden discreetly behind name tags.
While I was told to use a code it did not work on the keypad of the building or the car park & I didn’t notice the small black tag on the key ring until another resident pointed it out.
Please write this down on your instructions & don’t use a code if it doesn’t work.
Also don’t provide an option to leave keys in the locked box or the kitchen bench. Don’t leave your keys on the bench in the kitchen as per instructions, you will not be able to access the car park.
If you would like me write effective instructions for a small fee I would be happy to do so.
Felicity
Felicity (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2023年2月20日
DASOM
DASOM (10 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年1月25日
This place is beautiful close to everything little far from the city but one bus takes you there we enjoyed walking to the shopping centre it’s 10 minutes walk
iGor
iGor (7 晚家庭旅程)
Wotif 真實旅客評價
6/10 不錯
2023年1月13日
The communication and check in process was awful.
Azadeh
Expedia 真實旅客評價
8/10 很好
2023年1月4日
In the apartment everything was great, as we expected. We enjoyed our stay. The only improvement could be if the car parking is easier… Someone put a nasty note on my car, while I parked in a “visitor” market spot.
Balint
Wotif 真實旅客評價
2/10 欠佳
2022年12月23日
Nothing good to say
David
Wotif 真實旅客評價
10/10 完美
2022年12月22日
Great
Hai
Expedia 真實旅客評價
10/10 完美
2022年12月21日
Where it was located. Close to the mall and train station. More convenient.
Anjelistica
Wotif 真實旅客評價
10/10 完美
2022年12月18日
very spacious appartments with everything required
Tina
Wotif 真實旅客評價
2/10 欠佳
2022年12月9日
Instructions on access poor, codes given for carpark were incorrect, difficult to work out on arrival, unable to contact anyone to sort.
Karen
Karen (4 晚商務旅程)
Wotif 真實旅客評價
6/10 不錯
2022年12月5日
They change my stay from Macquarie to somewhere else just one day before my travel date and gave only limited options. Whole day me and husband were on phone to sought out things. We called what if but they are useless. no one from wotif called or asked before, after and during stay time that what's going on?, is your stay is comfortable? or sorry for not reaching your expectations. Thanks to Mathew (Kula staff)who helped us and organised everything on time. Few things were not explained which makes the arrival had for example how to get the key.
We spend 20-30 minutes to find keys. During our Macquarie Park stay the dishwasher didn't work so we had to clean dishes by ourselves. Can't say had a bad time but still not happy with wotif services.
Anuradha
Wotif 真實旅客評價
10/10 完美
2022年10月25日
It was nice, clean & a very comfortable stay. Management was always helpful from the start & sent us clear information about checking in when arriving late. Thanks Kula!
Isak
Isak (7 晚行程)
Wotif 真實旅客評價
6/10 不錯
2022年10月23日
The assigned car space is taken by some body else and I have to park my car in B3.
Ngai To
Ngai To (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年7月15日
John
John (3 晚行程)
Wotif 真實旅客評價
8/10 很好
2022年7月10日
Virginia
Virginia (8 晚行程)
Wotif 真實旅客評價
10/10 完美
2022年7月7日
Clean n easy to access shopping centre. But not easy to find parking at first n need to talk to staff to parking lot.
Ji hyun
Ji hyun (8 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022年5月24日
Parking issues for visitors. Had to park at B3 as no parking available. B3 doesn't have access to Melbourne building.
Nice and clean apartments.
Amandeep
Amandeep (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022年4月24日
Clean spacious property.
Walking distance to Macquarie shopping Centre and train station. The owners were excellent in terms of communication and were very accommodating to our needs.
Jenny
Jenny (28 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022年4月21日
I loved the security of the parking and building access. Also loved the Asian grocery store and Internet cafe downstairs - both which are open late. I was a little disappointed that the bedding configuration that I had booked for was not set up when I got there but it was remedied that night. If staying more than a few days it’s advisable to bring your own toilet paper. We ran out two days before our stay was over and although I had requested more knowing we were getting low, none was provided. Lucky there’s a massive shopping centre 2 minutes drive away 😅
Alice
Alice (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022年3月31日
Great people, place and location
We stayed at Kula for 8 weeks and had a very comfortavle stay in a very convenient location. The team is super helpful and went out of their way to accomodate our requests and the apartment are pretty clean and well maintained and modern in a good complex with pool and gym. Highly recommend for medium or long term stay.
Aditya
Aditya (28 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年3月18日
Nicole
Nicole (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2021年11月14日
Location excellent
Balcony really dirty with bird poo. Realise this is difficult and could only be different if cleaned immediately prior to arriving
The reception was friendly helpful and welcoming