The room was very clean, the bed was very comfortable and the staff was very attentive. I've stayed numerous times there as I will look forward to staying there in the future.
Juan
Juan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
We were surprised that the jacuzzi didn’t stay heated. The pool/jacuzzi was a big reason I booked here and it was really inconvenient that you had to find staff to heat it up for you and it took 30+ mins to get warm. We also tried using the jacuzzi Saturday night but couldn’t find anyone to turn the heat on. Reception area was empty even though it was only 8 pm. I messaged asking for help and got no response. There was also a party on site with very loud music that went way past 10 pm, which is when quiet hours start according to the hotel’s own rules. We were frustrated because we couldn’t use the jacuzzi and then had difficulty falling asleep because the music was really loud until at least midnight.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Excelente servicio
Japhet
Japhet (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月24日
Sarah
Sarah (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Paulina Estefanía
Paulina Estefanía (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
diego
diego (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
atención magnífica, instalaciones muy cuidadas y limpias.
Mildred
Mildred (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月15日
Nice
Hubert
Hubert (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Excelente experiencia, solo faltó el restaurante
Ariadna
Ariadna (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Excelente lugar
Muy bonito lugar vale la pena el costo.
Angel Ossiel
Angel Ossiel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Griselda
Griselda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Cerca de la casa de doña Esthela. Muchas gracias
adriana
adriana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
The rooms are well taken care of and clean. We love the fact that it has a pool and two Jacuzzis. Service is very friendly
Hugo
Hugo (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月9日
Set the moment we were on our way to a reservation. Everything started going down hill. I was told the reservation wasn’t paid for even though I clicked to get it charged immediately, I requested two queen size bed since I was going with my teenage son, None of the payment was done through credit card. They wanted to do Zelle or cash. We arrived pretty late and the room was ridiculously small. Only one bed, no staff on site the next day. We were just like whatever let’s just chill. Enjoy the pool get ready for a party we found out there was no water for at least two hours, We couldn’t get ready we were late to the party.WiFi wasn’t working the TV in the room wasn’t working. The owner of the property was there and he pretty much didn’t care. I talk to him and he responded. That’s why I couldn’t ask my own Internet in my big house cause he was staying at the big house for the weekend . There was just so many inconvenience Would have been for free then I would not say anything but paying for this absolutely not.
ADAIN K
ADAIN K (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月30日
Excelente servicio e instalaciones
Elizabeth
Elizabeth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
Muy limpio,excelete servicio,muy bonito hotel
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月26日
The properties are well kept very nice and isolated
CARLOS
CARLOS (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月24日
Yareli
Yareli (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月19日
Dora
Dora (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月18日
Gran lugar para hospedarse
Buen servicio, habitaciones limpias y cómodas
Juan
Juan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Property and service was excellent, however the property could benefit from offering more amenities. A mini market and fire wood included would be nice.
Marina
Marina (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月28日
This place was nice but did lack on some things. There’s no refrigerator or microwave nor do they have food on the property so I recommend bringing a cooler or food ahead of time. Also they required us to pay for our stay via Zelle which seemed a bit sketchy. And getting there was hard in a small car due to the rocky dirt roads. Overall the place was nice and the staff was good to us but I think there are better places in Valle that are more convenient to stay at.