2/10 欠佳
2025 年 7 月 15 日
The worst, not for professionals
I waited 2 weeks to post this review.
Made a reservation for a 2 week stay for business. They called on check in day, and said they had no rooms available. So I never went in, and had to book an alternate hotel last minute.
THEY STILL CHARGED ME!
I have it in writing I would NOT be charged, as they were unable to honor the reservation, no rooms available.
They do not answer the phone. Calls go to a voicemail system, the message says it's the managers line, but for 2 weeks now every day the voicemail box is full. Expedia and Hotels.com chat contacted them, and confirmed again in writing I would NOT be charged, but yet they are refusing to refund my credit card.
An absolutely horrible experience. Come to find out I dodged a bullet, as this is a super trashed and low rent place. They are being used as short to long term housing for the homeless, and have horrible conditions.
The pictures they advertise are in no way the actual condition of the rooms.
Ryan
Ryan (11 晚商務旅程)
Hotels.com 真實旅客評價
