Our original room had a slow draining bathtub which hampered the showering experience. We called the front desk and they sent a maintanance man that was very polite and helpful. He worked on trying to unclog the drain for 30 minutes. He finally suggested we have a room change and very kindly made arrangements for us to move directly across the hall.
Our next room was actually a little cleaner, brighter and bathroom seemed slightly more updated.
The rooms did not have a refrigerator, which was inconvenient.
Varsa
Varsa (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
This property is so very dated. It’s dark, looks do tired and worn. The bed was comfortable and the room was clean but we would never have booked it if we knew how old and tired the property was overall. A huge remodel is needed at this property. I would not represent them or use them until they do a major overhaul on the entire property.
Martha
Martha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
very dated and staff has no idea what is going on. They didn't even know the bar and restaurant were open. When we asked, they said they were closed for the season. Yet it was the next weekend they were closing.
john
john (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great value and certainly recommend it!
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Convenient hotel
Convenient location for football game
Karen
Karen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Clean and comfortable
The young woman working the front desk when we checked in was very pleasant. We got our room upgraded for free without asking, maybe because it's a slow time at the golf course this time of year in the autumn. Some of the things in the unit were a little dated, but it was very comfortable and clean. I slept like a rock. Beautiful area. I would definitely return to this hotel if in the area again in the future.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月16日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
so wonderful!!
Jillian
Jillian (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月30日
When I arrived my room ok clean wise but I really only needed it to sleep there anyway heading to bed and there was a big cobweb above the one bed so I moved to the other. Thank goodness there were 2 beds in the room. I the morning I got a closer look around room and noticed 2 more large cobwebs especially one behind closed door and that the one mirror had stuff all over it near dirty coffee pot, used dry washcloth was hanging from shower curtain and one counter had gooey stuff on it and a used contact lense on side of bathroom counter. I asked to have room cleaned and all they did was make beds and clean the mirror. I do not think I will be staying again. Resort needs a good heavy cleaning especially in room 217!
William
William (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
I was a bit dated and run down. The price was very reasonable though.
Diane
Diane (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月27日
Dark parking lot with broken pavement makes driving the property at night challenging, especially if foggy. Property is aged with older paint/carpet. The bathroom was dirty and beds are well worn. Good breakfast buffet with hot foods. Advantage was one night booking available for a WVU football weekend, and only 20 mins or so out of town.
David
David (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月26日
Missy
Missy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Bryan
Bryan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月24日
Samantha
Samantha (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
The tropics is cool
RuthAnn
RuthAnn (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
You can tell this place has not been updated in years. The mattresses were horrendous. They literally psyched into the middle so my wife and I both were rolling inward all night. You don’t have money to put into this facility. So outdated and broken
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
We stayed in a suite style which was nice and spacious esp for having 3 kids, but the room had a serious mold problem. You could smell it the moment you opened the door. Even the water tasted like mildew, to the point we couldn’t stand to drink it. We all woke up feeling like crap and feel better now that we are home and out of the environment. Hotel is very dated and clearly needs maintenance.
Brooke
Brooke (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
Md Shafiul
Md Shafiul (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
Great but must improve housekeeping practices.
Everything was great apart from the room was not locked and the door was left an inch ajar after housekeeping had been in to clean, on this stay and the previous one. A serious security issue!!
Caroline
Caroline (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Tori
Tori (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月20日
Needs improvement
Elevator was broken and vending machines did not work