Poor check in and check out; not friendly with sense of somwhow being inconvenienced having to help custimer.
Building and rooms are older (which is ok IMO, and adds to character), but could use some renovation and attention to items in the room (i.e. toilet handle was loose and got stuck, wimdow shade half broken from retaining loops)
House keeping didnt show up after a full 12hrs+ (7AM to 9PM) of having do not disturb hanger removed from the door.
Location good, but plenty of other nearby places with similiar cost (i.e. Crown Plz, co worker stayed there for extra 15 a night over this place and well worth it - I even visited desk there to see if "inpolite front desk" was CLE thing or just IHG thing, and appears in the case its the later)