6/10 不錯
2025年2月9日
Hotels.com reserved wrong hotel for me
I reserved my hotel a few weeks in advance for a trip out of state. I received an email 2 days before my trip with the address to a hotel. I get to the hotel, using the address I was given, and I walk into my room. And it looks nothing like the pictures, as I recall. I look at the map and I realize im in the wrong hotel from what I booked. I reached out to hotels.com and they were no help. They reserved the wrong hotel from the one I selected and just sent me to a subpar hotel compared to the one I reserved. I was very upset at the hotel I booked initially was fully booked.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價