I didn’t get my lines or towels changed. When I called and requested , I was told to come and get them myself.
Lawrence
Lawrence (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月26日
Stop buying cars for Paris and fix your hotels!
This is the second time staying in this hotel. I actually chose it by mistake. The last time I went home to Connecticut I stayed in two hotels in Shelton so I was confused when picking the hotel. Had I had realized I would’ve picked the Hampton in. I have pictures to back up my claims which I gave to them at the hotel. On my first day, the curtains were torn. The room was terrible. The pillows were fake and just some things thrown together to make a pillow. The room was in poor condition. I stated it upon arrival when I realized where I was and kindly showed her the pictures. Yet again, another room where the curtains were coming down, the place is just deplorable. Hilton should be ashamed of their self. Now I see where all the people talk about for myself. It is truly a disgrace. Hilton corporation should spend more time in their hotels instead of driving Paris around and fancy new cars. They seem to always be flaunting all over the scenes, but when you go to their hotels, they’re dilapidated and falling apart. Unbelievable! The Hilton name used to stand for something. You ultimately expect the finest when you go into a Hilton. That is just not the case anymore. Most of their hotels are rundown. I’m in the business where I am able to speak with many clients of Hilton. I’m truly appalled to see for myself all the complaints that they have had. Hilton really needs to step up their game. I can’t believe they really are falling behind this way.
Claudette
Claudette (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Jean
Jean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Genny
Genny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Stanley
Stanley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Bonni
Bonni (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Appreciated And Enjoyable stay
My stay was Amazing VERY SATISFIED:)
Lakeyia
Lakeyia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Denisha
Denisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
It was good just arguing woke me up from guest next door I called to make a complaint nothing changed for an Hof besides that it was great.
Lakeyia
Lakeyia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Return guest. Make sure the hot tub works
I stay here a lot. It's close to where I want to be when I'm visiting my family. So I will always prefer to go here. I've never had an issue. One thing this is twice now the hot tub has not been working. That was disappointing.
Andrew
Andrew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Fire alarm was tripped and hotel staff couldnt turn it off for four plus hours it was wailing from just past midnight to almost 5am. Night manager said day manager would review portfolio and discount the room since we couldn’t sleep. Day manager said nothing she can do and was not helpful.
George
George (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Cathy
Cathy (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
We have stayed here before. Always professional and helpful
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Cleanness of the property, quite zone
Fathlyn
Fathlyn (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月22日
The computers were down when I arrived and I had to fill out paperwork, very loud hotel couldn’t sleep much
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
People are very kind the staff are very respectful they take care of us and the communication was very good.
Emmanuel
Emmanuel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月19日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
One Night Stay
It was a very nice stay! Staff was nice and accommodating and the room was clean