Staff was great, super friendly and accommodating. The pool/jacuzzi not in working condition as shown. Restaurant was closed and the terrace was closed as well. They could not locate the reservation done through Expedia either
Heidi
Heidi (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
I loved, very centric, walked to many places.
Maynor Enrique
Maynor Enrique (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月22日
Pablo
Expedia 真實旅客評價
8/10 很好
2023年12月13日
We arrived just after 10pm, when the garage closed only moments before. The staff was still present and re-opened it for us. We used the covered gated parking area. The hotel is centrally located for Mazatenango proper. How water, fresh towels, soaps, and a complementary bottle of water were waiting for us. The area is safe and secure. There is a nice wall unit a/c which cranked out some super cold air.
Next time I am in the area, I plan to stay at this hotel!