There were items that were not available, that typically are when we stay there.
Anna
Anna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 16 日
Hal
Hal (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 13 日
The shower door was broken and replaced partially by a curtain placed directly on the door rails and wouldn’t move. The door to the bathroom which is just a sliding door, wouldn’t open and close properly. I don’t know if it was off track or what but nothing we did fixed it. We had to have my husband come over and open and close the door every time we had to go because he was the only one with enough strength to get the door. The old shampoo and body wash things were still on the wall with the ones that were full sitting around various places in the shower. The walls were banged up and missing chunks in places. I told the front desk and she just said oh we tried to fix the door but we can’t. Sorry.
Patricia
Patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Judith
Judith (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 25 日
Shermaine
Shermaine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Kayla
Kayla (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Anna
Anna (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
JONATHAN
JONATHAN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Room was spacious, staff was great, clean and had all things in the room.
Yeu
Yeu (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Great place, Great staff!!!
I had a great time. The staff was super friendly and helpful. They made my stay very homely. Plan to come back and stay.
Eric
Eric (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Checkin
When checking in the hotel desk couldn’t find I had two rooms. Then I guess he found them in a few minutes never told me he found them and he wasn’t nice at all. It was like I was bothering him.
Barbara
Barbara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Beautiful hotel and property. The room was awesome!
Stephanie
Stephanie (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Stephanie
Stephanie (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Randolph
Randolph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Great
Erika
Erika (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 29 日
The checkin was fast the room was very clean.
Joanne
Joanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Nice hotel
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
This was our second stay at this hotel. It is convenient to Carowinds and many restaurants. The hotel is very clean. The staff is nice. We will stay here again next year if possible.
Jennifer
Jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 23 日
The room I reserved was not available and the staff was not helpful at all.
Quiarah
Quiarah (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 9 日
Overall great stay. Would visit again!
Amirra
Amirra (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
The rooms are spacious and clean. The front desk clerk was very friendly and our rate was very reasonable through Expedia.
Shawn
Shawn (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
The room was very clean and the atmosphere was happy. However, the sole reason we came to this hotel was because they had a 1 bedroom suite where we could shut the door, so we didn't have to go to bed with our toddler. However, not only did they give us the wrong room, but they CHARGED us for the more expensive room. When we talked to the front desk, they said it wasn't their fault, they probably overbooked and there was nothing they could do because we already paid. What?!? Minimally they should have at least give us the rate of the lower room. Ideally they would have adjusted a rate and given us a discount. Had we known, we would have spent the extra $20 and stayed at the Drury instead of dealing with these shenanigans.