The first room was dingy and in the very back of the grounds, but I requested a new room and they provided us with no issues and were very kind. Overall a great experience.
Rick
Rick (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月12日
Gerardo
Gerardo (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
No AC
The ac was not working and I requested to have it looked at and fixed but nothing was resolved. It was a very hot two nights for us and our babies.
Kassandra
Kassandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
ibis
ibis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Ching Kuo Tony
Ching Kuo Tony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月8日
Super disappointing
The whole stay was disappointing. The water park is run down and didnt work properly the entire week. Our elevator stopped working one of the days, the marketplace only had pizza Monday-Thursday. All other restaurants were closed.
They had plenty of staff walking around but had to ask several times for more paper towels and toilet paper in the bathroom by the pool.
Ashley
Ashley (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
The staff was amazing, the price was right. We will definitely be back, the kids loved the water park !!!
Laura
Laura (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月8日
Good and bad review
It was very run down. The other pool was closed and the water slides for the kids. The game room machines kept double charges. Cost a lot of money The food was really good. The hotel room was very dirty. We weren’t told about the gift until the day we were leaving. Didn’t like how breakfast wasn’t included.
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Anthony
Anthony (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月7日
Not a great experience this time
We were placed on the 6th floor with kids and tons of luggage with the only elevator working 2 buildings away. It just would have been nice to know this at check in. To add to a long park day we also came back to the room to our door wide open. The cleaning people that came to take the trash left our door open when they left. So for sure a little unsettling to see this coming back to the room at night… and the mosquitos flying around the room for the night was a nice touch. We have stayed here multiple times and this was just not the greatest experience.
Sarah
Sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
It was a good experience staying in Holliday inn Resort
Marvin
Marvin (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Never Again Refund Asap
My stay at Holiday In Resort/Waterpark was incredibly disappointing. There was only one working elevator throughout the entire resort ,14 building (Imagine that) one working elevator. The staff were unhelpful and seemed uninterested in addressing my concerns about locating my room. It’s took us 30 minutes to get to our room having to walk up the stairs to 5th floor. Once we reached the room and started to unpack my belonging the back of my leg got cut by room bed railing. Manger never contacted me to apologize no common courtesy, sent another team member to our room to fill out an incident report. After fillings out the incident report the team member informed me that Management would reach out to me in 20 minutes. Long story short management never contacted me after giving them my personal phone number. So upon checking out I requested for a manger to come out still not apology, no complementary anything . So I requested a full refund received one that supposedly should refund and waiting on my other one too get approved back from HOTEL.COM. Imagining yourself in my shoes family of 6. I felt so bad for my children they didn’t get expierence the waterpark or any amenities. And thank GOD Im the one as an ADULT who got hurt instead the kids getting cut by railing.This situation really hurts my feeling because there was really no empathy showed just back customer service and we were visiting 2 hours away.I would definitely not recommend this hotel to anyone.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Yanira
Yanira (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月2日
Alleen
Alleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月2日
Kimberley
Kimberley (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Conveniente para ir al Marriot world center
El cuarto olía bastante mal, en realidad la alfombra, les hace falta mantenimiento, los colchones están en muy mal estado
I-TECNOLOGIAS DE APOYO S
I-TECNOLOGIAS DE APOYO S (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Yanira
Yanira (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Hidden Fees
I hate be tricked with price of hotel $77.00 one night stay plus other fees $45.00 for resort fee & parking fee total $200 all for one night stay, I admit was very clean.
Troy
Troy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月31日
I needed at least one more recliner in the room not enough space for everyone to sit comfortably. The outlets were not in a great spot in the bedrooms. all the food courts were close early so we had to use Uber eats to eat something.