Upon check in and check out in the morning, staff wasn't the friendliest. I tried to book online with my Hilton honors account and couldn't so I booked with a third party and when I asked for my free waters because I am a diamond member, check out staff argued with me about charging me for the water in our room. We asked for a quiet floor and room as we traveled for 14+hrs and it was so noisy until after 11:00pm and the bed was as hard as a rock. It was like sleeping on the floor. Not sure what the hang up was this trip as we have always had friendly service.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Great!
Wade
Wade (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 16 日
Spoke with someone on the phone about which room to reserve thru the app that had the options I wanted
King bed
Large tub
Snacks
Breakfast included
I was instructed a king accessible would fit that.
When I got there I was informed that the king accessible had no tub and the only room they had with a tub was a double queen. Not a big deal till I found the tub was tiny. Otherwise not a bad stay. Nice hotel. But unhappy I was stuck in a double queen room that didn’t have the tub I saw in the pictures
Samuel
Samuel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 17 日
Loved the view of the Idaho Falls Temple and the Gardens. The close proximity to the airport was also great considering our late arrival and early departure times from and to Seattle.
Wendy
Wendy (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Ali
Ali (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Evan
Evan (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 2 日
Alisha
Alisha (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Our stay here was excellent! We paid a little more for a river view room and it was worth it! The hotel had a noon checkout time, which was perfect because it allowed us time to sleep in and enjoy the trail in the morning. The space in the room was great and spacious. I liked the closet organizer. I loved the decor in the room, hallways and through the hotel. The hotel was also quiet, another benefit of being on the river side. The staff was very friendly.
Christina
Christina (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 24 日
Colleen
Colleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 22 日
My battery died and they helped me jump
It. I appreciate their help and friendliness. Great hotel and great staff.
Jason
Jason (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 18 日
milady
milady (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 16 日
Virginia
Virginia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Super close to the airport. Staff were very attentive and helpful. It was right next to a gorgeous river and had a nice outdoor patio. Would definitely recommend staying here!
Laura
Laura (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 12 日
Rhonda
Rhonda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 10 日
Carolyn at the Hilton was incredibly helpful. She and her manager were excellent in resolving some booking issues. I will definitely contact Carolyn for my next stay at this beautifully appointed Hilton property. The staff was very friendly. The breakfast was very good. Santiago, our waiter, was friendly and attentive.. Will definitely stay again..
Jon
Jon (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 6 日
Expected more considering the rating. Check in did not say “hello” or tell me where the elevator was. Just “ID and CC” “here’s your room key”
Not that big of a deal, but not the social graces I’m used to when I travel for work regularly.
Dawn
Dawn (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 3 日
Kyle
Kyle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Dede
Dede (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 16 日
Good hotel
I thoroughly enjoy the Garden Inn at Idaho Falls. I have stayed there before