The hotel was fine, though outdated and run down. The USB ports didn’t work, the TV stopped working, the pool was ice cold and the hot tub was luke warm. Cleanliness of sheets and pillows was fine, but the floors and areas were not clean.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Comfortable bed pretty decent size room hot shower.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Angelo at the desk made the stay 5 star. When you have kind staff like him it can make the entire stay a delight.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great place to stay
The hotel was very clean, and the staff very friendly. My room was big, and had a king bed, refrigerator, which is important tor me, because I use insulin. The bed was clean and very comfortable. It was a great place to stay. I will definitely stay there again when traveling through.
Loree
Loree (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Great pillows
Comfortable bed and great pillows, breakfast lady was rude and only small plates. Hot tub was nice but water shooting all over the place and pool was nice temp.
JOANN
JOANN (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Irene at the front desk was very kind and friendly.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Horrible at first…but better in the end!!
Irene the supervisor at the front desk was very helpful. I had to call and canx 1 of my 2 night stay due to road closures. When they reopened, she was able to assist me to rebook. At checkin, Ava was less than welcoming and she said there was a problem with the room because the guest before me snuck in a pet and strong chemicals were used so the window was left open. When I finally get to the room, the people next door with children were very noisy and someone had a cat that kept meowing. Trying to sleep was difficult. The sink had plugged up and didn’t drain. I brought my concerns to Irene the next morning. I requested a higher floor (as I was on the ground floor). I finally received a call from Ava that a room was available on the 3rd floor. When I went to pick up the key, Ava was very pleasant while she was checking in other guests. I left the hotel to visit with family and upon my return, she was very welcoming and wished me a good night. Although my first encounter was a bit awkward with her I was happy to see she had an attitude adjustment which was very appreciated. Customer service is what it is all about and both Irene and Ava have a hard job but I wanted to give them a pat on the back for what they were able to do for me to make my stay a little better. The hotel is undergoing repairs due to age as it is a bit run down and dated but that is not the staff’s fault sinks & toilets don’t work.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月7日
Shannnon
Shannnon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Yvonne
Yvonne (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Good, clean & comfortable room
Good, clean & comfortable room
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
William
William (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
Old hotell
Melinda
Melinda (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Super nice staff. Love the pool and spa. Room is not super clean but doable.
Stacey
Stacey (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
Adequate basic hotel
OK basic hotel, although it was quite noisy - I discovered in the morning that I was right next to the stairs, so maybe that was the problem. Towels and sheets are thin.
Breakfast was marginal - only hot food was microwaved sausage sandwiches, which don't work for vegetarians.
Staff is very pleasant and helpful.
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Great location for easy access to the Balloon Fiesta!