It was great! I stayed in the area longer and no rooms were available due to an schedule event. I would have stayed longer if room was available.
Lillian
Lillian (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Tesshu
Tesshu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Latasha
Latasha (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 5 日
Nasty Breakfast
The stay was fine. The breakfast was down right disgusting. Whether it was the disgusting orange juice, the rubber hard boiled eggs, or scrambled eggs with no flavor
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Lesia
Lesia (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Bradley
Bradley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Silas
Silas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Over all it was fabulous. My only complaint was the kids in the pool was left unsupervised by parents and they were very rough with the Younger kids. So we weren't able to enjoy the pool.
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Expected more than received
The room was nice and the staff were very friendly but the WiFi was almost nonexistent. The breakfast was a disappointment with many things out of order. The business center, if you can call it that, had no internet access and the printers weren’t connected or plugged in. The fitness room was nice. The exterior door wasn’t working properly and the key cards weren’t opening them.
Macy
Macy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Brienna
Brienna (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Just good
My fridge doesn't work and the hallway was noisy where my room was.
Marisela
Marisela (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 27 日
Zachary
Zachary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 27 日
My stays experience
I stayed in room 135 and the door entrance into the room would not fully shut under its own weight. When I entered the room I had to manually shut the door behind me and when I left the room, I had to manually close the door behind me. The tub/shower drain was open but yet, water pooled around my feet when I took a shower. The coffee cups in the breakfast dining area are too small. Two cups = one cup for my liking.
Mike
Mike (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Staff were friendly! Room was clean, with issues…
Desk staff were so kind and friendly! Hotel was nice and breakfast had a lot of options. Breakfast staff was very nice! The room appeared well kept, however the AC unit sounded as if there was a bag flapping in the wind the whole time, the tv brightness kept getting brighter then extremely dark, the sink wouldn’t be drained after several minutes of not using it. I brought these up with desk staff and they immediately wrote it down and offered for maintenance to come by. They did say other rooms had complained of their sinks not draining as well. Hallways were clean and kept up with. Pool was SO COLD! Especially for it being indoors. Pool area was however very well maintained and clean. I would definitely recommend the hotel to others, just be aware the room may have an issue or 2.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Best hotel I have been lately
It was amazing the beds were super comfy and the room was really clean and the staff was the best they were so nice and helpful.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Topher
Topher (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Breakfast was decent but pancake maker was out of order every day of our stay. Why leave it out if it doesn’t work? Front desk was frequently unattended. When we asked if our grandkids could come over and swim we were lectured about room size and fire hazards. Just wanted to know if we could get the “required” wrist bands for swimming pool. We gave our wristbands to the kids and no one out of 30 or so people had a wristband in the pool. We needed towels replaced in our room. Asked housekeeping who said we had to go ask front desk. No one there again. Called and was told they would let housekeeping know. Came back later and nothing was replaced. Everyone had a Strive for Five on their uniform but lots of work needed for that success. Stayed here in the past with no issues. After this stay we will probably go elsewhere in Cincinnati area.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
James
James (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Richaun
Richaun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Great Service!
When we arrived there was an issue with our room. It was booked through a 3rd party and our reservation was booked as the night before (Friday) even though on our confirmation it was for Saturday. The Manager got to work immediately and worked with us to get the situation taken care of!