Charged parking for full week stay - had to use a seperate scan app instead of just registering your vehicle. No hot water on last morning in multiple rooms, rooms not vacuumed, ground floor hallway smelled of mold
William
William (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月6日
Very disappointing
The worst stay I have ever had at a Marriott or Sheraton property. Not what I expected as I have always had a wonderful experience with these brands. Issue after issue getting our room serviced properly. Resort overcrowded and service was terrible.
Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
darryl
darryl (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月26日
VICTOR ALCANTARA
VICTOR ALCANTARA (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
mehmet
mehmet (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Needs a makeover
真實旅客
8 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Debjani
Debjani (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Regular
When checking in i booked 2 rooms and the hotel messed up check in by giving me and my guest 1 room, when we realised we had to go back to reception and sort this out. Surely when i first checked in bith rooms would have appeared.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Damaris
Damaris (2 晚家庭旅程)
Lastminute 真實旅客評價
10/10 完美
2024年11月3日
Beautiful resort, very nice for kiddos.
Edina
Edina (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024年10月29日
Front desk staff variable
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月20日
Location right in the beach was lovely. Not much to do at the resort only swim in the pool
Or eat. No spa in the pool. Facilities quite old and not that well maintained. Ice machines broken/missing. Booked for three people in a double room and only had two glasses/cups/etc Plunger coffee supplied but no plunger. Definitely not a 5 star hotel.