The staff here are amazing! On the day I checked out, that evening I got a call from here and was informed that I had left behind a pair of sunglasses and a phone charger and charging block. I was asked what I would like done to be able to get my items back and thankfully I was going to be back in Lethbridge the following week and the young lady on the phone said that they would hold my items at the front desk until I was back in the city 7 days later. And sure enough I stopped by the following week and I told the lady working that I was there to get some things left behind and she knew my name and what I was picking up and made it a very quick stop for me! Very impressed with the level of customer service here!!
Patricia
Patricia (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月27日
Jolane
Jolane (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月23日
Staff were pleasant. Room smelled so bad.
Lynda
Lynda (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月21日
Laurence
Laurence (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Friendly staff, clean and comfortable
Chantelle
Chantelle (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Dalelene
Dalelene (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Alan
Alan (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Christopher
Christopher (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Clean
Clive
Clive (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月7日
Good price point, but you get what you pay for. Rooms were clean, bed was firm & comfortable for a person with back issues. However the bathtub needs resurfacing, the toilet was very low & needed a long hold down to flush or double flushing & the towels were rough- great for exfoliating. Front desk staff were very friendly & helpful.
Cheryl
Cheryl (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月30日
Staff was great, online booking was easy. The state of the room could be upgraded, the floors were a little warped & ratty, bed covers could’ve used an upgrade. And my tub looked rather dirty.
TERRY
TERRY (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
Overall good
Doug
Doug (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
this property is amazing
BALJOT
BALJOT (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月18日
I’ve never had any hotel treat me with so much disrespect! Will not recommend and will not be going back!
Kristina
Kristina (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
Quick stay due to a medical appointment.
We had a great welcom upon arriving at the hotel from the you nglady that was at the front desk. Sh ephoned about a half hour after we got checkin to make sure everything was perfect in the room. We put in a wake call but can't recall the phone ringing to wake us up. The breakfast could use an update if the hotel wants to compete in the market of thehotels offering a free breakfast buffet with their rooms. Mufifns seemed stale. BUtter was so hard you couldn't even spread it on the waffle or muffins. Perhaps leaving it out instead of the fridge would solve this problem. Everyone in the dining area were complaining about the same thing. Check out was quick and efficient.. Thanks for the stay!! Would stay again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Chinonyw
Chinonyw (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
The parking for this hotel is small and very limited, there was an empty beer box when I got out of my car to go to my room. The room was clean. The bathroom fan was super loud but we managed just fine by not using the light in the bathroom. Pillows were small and lumpy. However, the staff upon check in and out were friendly. You get what you pay for, in this instance. :)
Bentley
Bentley (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Joan
Joan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
The staff as amazing. The breakfast was great fir my wife and me.
Ray
Ray (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月7日
Convenient location
Jose
Jose (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月6日
Asked for king size bed room , I got a corner room under the stairs, no window , but I do like to have 2 separate sink . Kind of noisy when people walking up and down