My car got broken i to and robbed 360$ and my back seat was cleard out ,room smelt like nasty feet and cigarettes, they said they wenrnt responsible wouldnt even comp.me a night.no compassion what so ever .alsmost feel like they thought it was funny.never agian will i stay at this place.and if i were you i wouldnt either
Jessica
Jessica (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Marla
Marla (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
Refund
Alex at the front desk is aware of my situation. I am requiring a refund since I did not stay. I will write a more formal review and request when I have time. I am currently moving cross country and am short on time to address this most unfortunate situation. One room had its door open so I went no further, the next room had a terrible stench from people smoking and vaping. Please refund my money and look for another letter later.
TRS
TYLER R
TYLER R (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Toni
Toni (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Mike who checked is on was fantastic, but i know its an extended stay, but regardless it wasnt cool with the smell of Marijuana wafing down the halls and the loud verbal fighting, and cussing. Overall it was clean but I wouldn't walk around without socks or slippers. Being in westlake, i didnt expect that. I would have expected it closer to downtown cleveland or brookpark.
Jennifer
Jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Wade
Wade (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
Good location
Cara
Cara (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月27日
Sabrina
Sabrina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Nanita
Nanita (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Clean and spacious rooms
Staff was friendly. Rooms were large, had full kitchen (although a little outdated), but clean.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Nanita
Nanita (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Nice
Darius
Darius (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月5日
stephen
stephen (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月4日
Difficult to bring luggage into the hotel no assist shower was very small pillows small
Anita
Anita (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月4日
Would not go back
Mitchell
Mitchell (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Upon having such a hard time. Finding my reservation, I cussed the front desk guy out. Nice man. Helpful.
I realized shortly after leaving that, my reservation through the app I was using. Was booked for another hotel. I. The area. He did not deserve the tongue lashing
Jeffrey
Jeffrey (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Very nice
Nanita
Nanita (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月1日
First room was full of unbearable smoke and scents smells. Went to report and asked for room change. Attendant switched me to 2nd room. It was late night and i needed to sleep. In the morning i discovered that tge room was very moldy. Fridge, shower knob, and the most disgusting is that the shower head was covered with mold so much that i couldn't use it for my shower. I got pictures but nowhere to upload here for everyone to see.
Somyari
Somyari (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月29日
The smell... yikes
The room smelled like someone chain smoked for 10 years, left out dirty socks, burned oil, and then burned incense to try and mask the smell. It literally made me sick staying in this room. The bathroom light was SO dim, it was pointless to even have it. nd breakfast was one flavor granola bar and one flavor muffin.
Lauren
Lauren (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Couple mini vacation
The hotel is wonderful the staff was friendly and helpful. The only thing is the breakfast is a grab and go and I wish there were more options.