I booked suite room but it was at the end of a long corridor without any good view, just a window to inner poor garden.
Heating system not working, room too cold.
Cleanness very poor, too many hairs on the floor.
I wish to use bathtub but the plug was broken and the water didn’t remain in the tub (the worker tried to repair but when I sued there was still the leakage)
In the shower there were conditioner and liquid soap dispenser, it didn’t seem a shower shampoo gel…for foreigners they should specify if this was shower gel or not.
Pillow choice really poor.
For a suite accommodation I expected higher quality, it was Really bad experience
DONATI
DONATI (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Der Kinderclub sollte nicht beworben werden wenn es sichvdabei nur eine Kinderecke mit einem Eimer Spielklötze und 3 Spielautos handelt...anaonsten war alles in Ordnung
Jasmin
Jasmin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
ERIC
ERIC (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Joanna
Joanna (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
JungHyup
JungHyup (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Personnel aux petits soins
michael
michael (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Doris
Doris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Nice hotel.
Fantastic hotel and a perfect area at the water.
Near by different restaurants.
You can walk to the downtown or by the old train, that passes the hotel.
No-me Hella
No-me Hella (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Joana
Joana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Front-desk staff are extremely helpful
When we arrived the hotel the first day, a girl called Joyna behind front desk helped us move luggages into our room. We thanked her and she replied:" It's my job." The second day we went out and my wife (77) fell on the stairs. A gentleman behind the front-desk helped my wife to stand up and asked her if she need some ice. When we left for airport, this Gentleman helped us put luggage in the taxi.
Ling
Ling (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Ling
Ling (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Perfecto
Obsessed with Neya Porto Hotel! Will 1000% stay here again! Gorge!
Samantha
Samantha (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Priscylla
Priscylla (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Hotel como um hotel tem que ser.
Atendimento excelente, estrutura maravilhosa.
Café da manhã muito bom, restaurante para descansar a noite das andanças, tomando um drink e comer uns petiscos.
Super indico.
Parabéns e obrigada a toda equipe.
Selma
Selma (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月18日
A Good Spot In PORTO
I had a very comfortable stay. Getting into the bath for a shower was quite risky as there is quite a large spread across tub and surround, not so bad getting in but stepping out could be an issue if your foot still in the bath was to slip. Overall I was happy with the stay, room was very quite.
ENDA
ENDA (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
João
João (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Beautiful but noisy
Beautiful and close to the city centre but a close by club plays music 24 /7 and you hear this even with headphones on. And they don’t have proper shampoo and no conditioner in the showers just soap. Clearly not a hotel for women.
Kajsa
Kajsa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Thomas
Thomas (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Excellent hotel, great location
Love this hotel! My room has excellent view of the river! It was a beautiful property, excellent rooftop restaurant, fantastic drinks and cocktails. I highly recommend this hotel!
payam
payam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Estada espetacular em Porto às margens do Douro
Hotel é maravilhoso, as margens do Douro, do 5 andar tem uma vista espetacular do rio e de Gaia. Disponibilizam bicicletas a zero custo. Nos permitiram entrar antes do horário estabelecido, pois o quarto estava disponível . Voltaria muitas vezes lá . Tem um claustro , pois há ruínas de uma igreja lá. Além de que você fica a poucos minutos da Ribeira , da ponte Luís e do ponton10 do bus de turismo vermelho. Amamos !!