Terrible experience. TV and heater didn't work and it was 19 degrees that night. All the faucets leaked and everything inside and out was dirty.
Only reason we had to stay is multiple fights at DFW airport were canceled and over 1600 people were trying to book hotels and this all I could find.
david
david (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
DO NOT STAY HERE
This hotel was awful! It was filthy, there was a hole in the wall. There was dirt and hair on the bed. It took the front desk clerk at least 30 minutes to come to the window. There was no sign that she was away. As we were leaving there was a homeless person sleeping on their bags on the curb just feet away from someone’s room door. The pictures on your website are NOT what this place looks like. We could not even stay there. We lost the $$ we paid to stay in this place due to a no refund policy. In this case I feel like it should be refunded. We did not feel safe and it looked like a health hazard.
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月23日
The customer service that Deon provided was great and she can only do as much as she has to work with. We arrived late at night and turned on heater for the night and just turned on the heat and went to bed ( around 2am woke up to a freezing room the temp was at 78 degrees and no heat was coming out) and it was about 50 degrees outside that night so it was unpleasant.
Erendida
Erendida (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Very shocked to see Red Roof inn in disarray.
From the get go.
No working phone.
No soap or shampoo
Room stunk like cigarettes
No running water to shower in the morning
Linen stained
Cabinets with no doors
Bath shower with cigarette burns
Torn window curtains ( cigarette hole burns)
Trash on premises
Hotel apparently had transients living there and instilled uneasiness and fear to sleep comfortably. Will not recommend this place, not worth the pay to stay!
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Guochen
Guochen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
JOEL
JOEL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Really admire the environment
Victor
Victor (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Jose
Jose (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
The rooms are haunted and people are walking zombies . I have to leave the property because of safety concerns and booked another hotel last minute which cost a lot . So Expedia should set some standards and regarding adding hotels to their official app. Still waiting for my refund.
Zirwa
Zirwa (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月11日
Lady at reception was nice , but the room was dirty and bad smell or cigarette, after I wake up in morning I see water everywhere in room, I asked for room service they said they have no cleaning staff so do by yourself. I stayed there for 2 night with flooded room Horrible experience!
kinjal
kinjal (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月11日
Roach city
There were roaches all in the room and no tv either. All the connections, wall mount, and remote but no tv.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
It was my first stay nice and cool, nothing problem everything quiet
Manishankar
Manishankar (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月6日
Cockroach in the bathroom.
Ankur
Ankur (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Carmelo
Carmelo (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月30日
Royette
Royette (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
The staff was great. Room was decent
Keith
Keith (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月21日
Don’t stay here unless you expect the least of the least rooms are filthy and plain dirty and would not recommend at all