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Windward Passage Hotel

3.5 star property
Experience a seamless stay with helpful staff at your side. From relaxing poolside to exploring nearby attractions.

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Photo gallery for Windward Passage Hotel

View from property
Outdoor pool
View from property
Exterior
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • 2 meeting rooms
  • Terrace
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$2,095
HK$2,567 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is HK$2,250
HK$2,757 total
includes taxes & fees
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About the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804

What's nearby

  • St. Thomas Synagogue - 10 min walk
  • Blackbeard's Castle - 14 min walk
  • Havensight Mall - 3 min drive
  • Yacht Haven Grande Marina - 3 min drive
  • Magens Bay Beach - 6 min drive

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 1 min drive
  • St. Thomas (STT-Cyril E. King) - 9 min drive
  • Culebra (CPX-Benjamin Rivera Noriega) - 24.1 miles/38.8 km
  • Tortola (EIS-Terrance B. Lettsome Intl.) - 27.2 miles/43.8 km

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Green House Bar & Restaurant - ‬6 min walk
  • ‪Carnival Village - ‬12 min walk
  • ‪Virgilio's - ‬7 min walk
  • ‪French Quarter Bistro - ‬10 min walk

About this property

Windward Passage Hotel

At Windward Passage Hotel, you'll be within a 10-minute drive of Magens Bay Beach and Bolongo Bay. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The helpful staff and airport proximity get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 151 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 25 for adults and USD 10 to 25 for children

Policies

Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Windward Passage Hotel St. Thomas
Windward Passage Hotel
Windward Passage St. Thomas
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Holiday Inn Charlotte Amalie
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Frequently asked questions

Does Windward Passage Hotel offer free cancellation for a full refund?

Yes, Windward Passage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Windward Passage Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Windward Passage Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Windward Passage Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Windward Passage Hotel?

Check-in start time: 4:30 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.

What is there to do at Windward Passage Hotel and nearby?

Windward Passage Hotel has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Windward Passage Hotel?

Yes, there's an on-site restaurant.

What's the area around Windward Passage Hotel like?

Windward Passage Hotel is a short 9-minute drive from St. Thomas (STT-Cyril E. King) and 14 minutes' walk from Blackbeard's Castle. The local area is walkable and popular for its beaches.

Windward Passage Hotel Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

Very disappointed
Very disappointed. This room was booked for myself , my wife and our 4 Month old baby. Day 1 we checked in and floor was sticky . Called front desk to get another room or get it cleaned they said no other room available. was told room would be cleaned following day . Ended up wiping the floor myself .. See the condition of the towel after i just passes it once over the floor . Day 2 : At 8am i went to front desk to confirm the room would be cleaned . We returmed later that night and room still not cleaned , no towels .. called again only to get an apology and they promised to clean the room on day 3 .. Day 3 : when we returned the room was somewhat cleaned but only to realize that the dirty towels we left on the edge of the bed for them to take and replace were the same towels they neatly folded back in the bathroom as if they were fresh clean . I was really disappointed in this stay .
Burbran, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid at all costs
I rarely leave reviews but i need to warn other travelers. It all started with a terrible chick in process... The check in process chaos and nobody got their rooms before 530pm, i got mine at 630. There were about 30 people waiting to check in but they were understaffed so the chdck in was severely delayed. They offered nothing for the wait, when there ia a full bar on site most guests were sitting at waiting for chdck in. There was also no logic to assignmmet of rooms so you had to keep going back every few minutes to ask. I have never seen something like this, let alone for 300 usd a night they charge. The staff was careless, clearly overwhelmed, unprepared and without any interest in making an already disastrous process eve worse. The rooms are large but the furniture is a mix and match of old and old fashioned pieces. The stucco walls made it all look dirtier and mire full of dust. The place has an overall run down look. The bathtub has dark scratches, the furniture is also scratched. The worst part esp if youre alone, is the noise at night. The constant coming and going of people, the screaming and yelling and the super loud music outside in the street by the hotel which was not a one off as per my conversations with many other travelers who had stayed theee before while waiting for our room.to be ready. I was woken up twice by a couple yelling and smashing doors upstairs and at one point i considered 911. A scary, unpleasant and terrible value for money stay
mar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Leonard, 2-night trip
Verified Hotels.com guest review

4/10 Fair

One and done
Nothing available….no gym, gift shop, the bar opened maybe 3/5 days there, had water pressure issues one day with brown water flowing once “fixed”, no room service, no activities, building hasn’t been updated since 2017 hurricane, one restaurant
Melissa, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice USVI hotel for the money
Travis, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The place is under some construction, but that wasn't the biggest issue. Do not stay in rear rooms, especially on a weekend night. There is a locals bar just behind the hotel with loud music, cars, and people until 2 AM. There is also a family of at least 3 roosters that live out back that'll greet you at 5:30 am! I will say the place was clean, the rooms were clean, so I'll give them that. Just don't expect a good nights sleep in the back rooms.
Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel don’t hold our confirmed reservation
We booked four rooms for 14 people. When we got there they told me they didn’t have enough rooms. We had to split the group and find another hotel on very short notice. The lady at the office helped us find a new place but the fact they didn’t honor the reservation is concerning. I’ve stayed there several times on the way to Tortola but never again.
Doron, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Simone, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Consider a 2nd place
Checked in on a Sunday and we hit the pool with screaming kids. Their bar was not open. There was no place to buy water. The water from the sink came out urine yellow, and that’s a nice thing I could say about it upon checkout I explained to him they had a water problem and that it was yellow And the lady at the front desk said that’s not a problem. LOL
Patrick L, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Under renovation, might be improving
It's pretty run down right now. They are currently renovating the lobby. The rooms are decent, but not great. Internet connectivity was spotty at best. Restaurant and bar isn't open every night and seems somewhat random about the nights it is closed. Neighborhood behind the hotel is a bit sketchy.
Brian, 10-night business trip
Verified Hotels.com guest review

2/10 Poor

JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stuck in St. Thomas
Trudy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

book it
Great location, very nice hotel great price
tom, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

christine, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Brinda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lydis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Troy, 13-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katrice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

jo ann, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Coleen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Was over charged by the hotel and they do not answer the phone to claify.
bradley, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kamoy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location
The Windward Passage is conveniently located near the ferry terminal. I've stayed there several times. The rooms are okay, clean and reasonably comfortable. The shower was poor, couldn't get any COLD water so very hot.
1-night trip
Verified Hotels.com guest review

6/10 Good

Just a room.
Unavailable convenience amenities such as microwave, coffee maker, water, etc. It's just a room. Pretty clean. Restaurant on site, but you must ask for details. Seems you don't get information or clarification if you don't ask.
4-night trip with friends
Verified Hotels.com guest review