Do not book this hotel! The rooms are filthy. There were huge stains on the floor and the comforters. The window to the room was cracked. There were bugs in the room. There was a picture frame in the bathroom that had been broken and there was glass sticking out of it. I did not stay And ended up booking another hotel.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月22日
I Was not happy about the condition of the room The tub appeared to look dirty and the carpet was not vacuum or clean.I wanted to changec rooms the instant i got in that one but none was available. Was not happy at all.
Nickie
Nickie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月8日
Disgusting
The first room was filthy and missing pieces of furniture. The refrigerator looked like someone had beaten it with a hammer and the shelves inside were broken. There were bugs and an inch of dust on the fridge. The bathroom was disgusting. The second room was dirty but at least it had all the furniture. The fridge was also beaten with a hammer. They didn’t have another room so I was stuck. The bath tub had a dirty ring, the sink was dirty, there were holes in the wall and the toilet wasn’t flushed and smelled bad. When I tried to flush I discovered it was broken. The guy at the desk tried to call maintenance but no answer. He did come fix it himself and I was about to pee myself before it got fixed. that’s when I discovered there was no toilet paper. I tried to talk to the manager the next morning and he didn’t care. I asked him to go look at the rooms with me so he could see but he wasn’t interested. He told me it wasn’t his fault because they had just taken over the property. Not acceptable!
Not well kept, a lot of messes in the bathroom, hallway.
Miguel
Miguel (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月22日
Elijah
Elijah (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月19日
Room and bathroom were fairly clean, everything was well used or had some damage but was mostly clean. The bed sheets had not been changed, evidenced by the hair left behind on the sheets. The pricepoint was reflected by the quality and it was the only reason I didnt demand a refund.
Justin
Justin (3 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月16日
The place is definitely a rat trap, dirty, neglected, without lighting and they even crashed my car in their parking lot, I really do them a huge favor by leaving this review and not falling into this supposed suit
Sergio
Sergio (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月16日
Ana
Ana (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
Rooms in poor conditions. No breakfast. Just cofre and cookies
Javier
Javier (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月6日
Very dirty and tub was nasty and furniture was dirty and old. Hallways dirty and dark with bad odor lots of mess
Very ghetto with lots of people hanging around outside Amy
Lou
Lou (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月6日
Rio
Rio (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月31日
The employees that work there are so cute and adorable and sweet and helped me with all my needs when booking
Miguel
Miguel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月31日
Bed had bedbugs. Roaches everywhere. Overall had a terrible feel.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
Trash still in the room, broken lights, broken faucet, cabinets were damaged, sofa bed had not been cleaned, the entire place smelled like smoke and lots of cockroaches.
Angel
Angel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Maintenance and housekeeping could be improved quite significantly.
Mickey
Mickey (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月25日
The place and the room stunk. There was also holes in the ceilings and in the walls. Roach traps on the ground and toilet paper stuffed in smaller holes in the room.
Jared
Jared (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
👎
Antonio
Antonio (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月21日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Run! Check other options
This building should be knocked down. I truly have no idea how it’s still standing. The room was so worn down. The bathroom was disgusting, layers on layers of black mold, tub was chipped. The carpet, bed and sheets had stains all over, tears and burn marks. The kitchenette was old, run down. The fridge was surprisingly clean. But it was so bad we quickly left and did not stay the night.
Lesley
Lesley (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
Worst hotel room I have stayed in Austin
The pictures of the room on the website are deceptive. We were told we were getting an upgrade to the room. However, if the room was an upgrade it was horrible. There was no sofa in the room, just a bench and seat. There was a Hostess rack in the room for some unknown reason. The sink in the bathroom was leaking. There were roaches on the walls and in the shower tub. Not sure how old this hotel is but nothing looked upgraded. The carpet and furniture looked original and in bad shape. We have stayed in a lot of hotels in the Austin area and this by far was the worst. The overall upkeep in the hotel is terrible. Leaks in the ceilings. Elevator does not work. Lights in the hallways don't work. The property appears to be badly managed and no breakfast served in the morning. But to be honest if the rooms being in the shape they were did not make me feel breakfast would be any better. I just wanted to leave as soon as possible. Would not recommend anyone to stay at this hotel no matter the cost.