The housing keeping staff are warm.
However, the staff at the reception counter and the bell boys during check-in and during our stay were not warm and not friendly, not feeling a sense of guests. Same comment on the female staff of the Early Edition Espresso Bar (Men staff are warm).
Besides, my daughter needs to use crutches to walk but no staff helped open the heavy entrance glass door for her when she entered and left the hotel during our 7-day stay.
Unlike our stay in other countries, there are no free late check-out. Every hour of late check out incurs extra charge.
Yuen Wah
Yuen Wah (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 2 月 6 日
前台一問三不知,早上十點叫清潔房間到下午三點還沒清潔這完全是行政的失敗。
Tin sang
Expedia 真實旅客評價
10/10 完美
2026 年 1 月 11 日
Great room, staff, location, I loved
Lauren
Lauren (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 30 日
Excelente ubicación, mejor atención
Francisco
Francisco (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 29 日
Excellent check in and out. Safe! Excellent access to all of NYC!
Garry
Garry (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 29 日
The location was convenient and staff was friendly. No convenient access to meals, the restaurant downstairs was always packed and couldn’t place an order on the phone or in person (without a very long wait). The bathrooms were a bit run down and tiny.
Genna
Genna (4 晚家庭旅程)
Hotels.com 真實旅客 評價
10/10 完美
2025 年 12 月 24 日
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 24 日
Junior king suite was great for the 4 of us and was much bigger than expected for a NYC hotel room. The staff were very kind and having breakfast and the daily credit were great perks!!! Location was fantastic. The only thing holding me back from giving it 5 stars was there was construction going on. Overall would stay here again! And highly recommended for families- the subway is right at the corner and it made getting home from Rockefeller center and Times Sq so much easier!
Anne
Anne (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 19 日
It was winter so the heat worked great. Breakfast was hot fresh and delicious
Ron
Ron (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 9 日
Every single person made us feel welcome. From check in to check out. Lovely room, great location.
Debra
Debra (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 7 日
Clean room, construction was going on so it was unpleasant. Asides that we loved it
Temiloluwa
Temiloluwa (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 6 日
Wynne Alissa
Wynne Alissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 5 日
Loved this hotel. Would definitely stay here again.
Lesli
Lesli (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 3 日
Great service, good restaurant for breakfast , lunch and dinner.
Guru Krishnan
Guru Krishnan (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 1 日
Jussi
Jussi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 30 日
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 29 日
So clean and so nice I loved this place
Sabrina
Sabrina (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 24 日
Very irritating they said my room was ready when I got there around 2 but told me I had to pay and extra 50$ to go in it before 4 kinda crappy money grab