All staff were happy & welcoming. Very much enjoyed our stay at Hilton Garden Inn Wailua Bay! 😃🌺
Mahalo!
Francesca
7 晚家庭旅程
10/10
Outstanding service and bell man was very entertaining!
catina L
1 晚行程
8/10
Megan
4 晚友伴旅程
10/10
Victor
5 晚家庭旅程
10/10
It was wonderful. The staff were all super friendly and everything was great. No complaints
Suzann
5 晚家庭旅程
8/10
Jaime
3 晚行程
2/10
Tiffany
1 晚行程
2/10
Normally we would stay in the cabanas however they didn’t have any open reservations this time. The room was terrible the bathroom didn’t have any locks on the main door and the shower had NO doors! The girl at the front desk was rude and absolutely no customer service skills. She wanted to charge me for everything she could! I’m sorry but I wouldn’t stay at this hotel anymore!!!!
Tiffany
1 晚家庭旅程
10/10
Lovely hotel with good facilities. We loved sitting in the bar by the beach. Beware the food portions are big, we over ordered
John
1 晚行程
10/10
McKeithan
3 晚行程
2/10
Loni
1 晚行程
8/10
TV reception was poor. Husband had to watch football game in the lobby.
Couldn't get dinner by bar/restaurant on night of fire dancers. Had to get items from grab & go by front desk. (Outdoor bar food had terrible selections.)
Room & bed was comfortable. Nice bathroom. Loved we could get purified water for our water bottles from machine at end of hallway.
Cherrie K
3 晚行程
4/10
The overall facility is just crummy looking. It’s just run down. I am surprised that a high end brand such as Hilton would allow them to use their name. It certainly doesn’t speak well for Hilton.
The buffet breakfast that we prepaid was very marginal. There was little variation to the offerings each morning. The eggs every day were scrambled and often times they were really rubbery and dried out. The cut fruit variation was minimal. The dinners which were not repaid were better, but then again we had a choice to eat there or not. The place really needs a total remodel. I would never stay there again especially at that price.
Edward
7 晚行程
10/10
Precious
2 晚行程
10/10
Evelyn
1 晚行程
10/10
Brandon
1 晚行程
8/10
Close to airport (15 - 20 mins), I think used to be the Aston property. Adjacent to a large public park and what seems like miles of walking/biking path which runs next to the ocean. Very nice lobby, rooms were large tho the grounds are pretty tired.
Jon
3 晚行程
10/10
christopher
4 晚行程
8/10
真實旅客
2 晚行程
4/10
Fitness center did not have any fans or air conditioning. 2 of 3 treadmills needed repair. Scale was broken. No towels.