When i Checked in the elevator wasn’t working carried all my luggages to 2nd floor. They said it will be repaired next day. It took a week to have it repaired. One morning there was no hot water. It took two days to have it repaired.
Dilara
Dilara (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月1日
Shower was dirty, with an old bar of soap and ring around the bottom of the tub.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月1日
Tiffany
Tiffany (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Sandeep
Sandeep (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Brooks
Brooks (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
The building is beautiful. The lobby is very nice. But ghe room are in bad shape. Holes in wall.
Julie
Julie (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Nancy
Nancy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Nice place to stay
Nice hotel. Comfortable. Close access to restaurants. Friendly staff.
Ronald
Ronald (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Rene
Rene (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
One night in avalon
Rene
Rene (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Milad
Milad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Hotel is convenient, but run down...
When I visit Atlanta, I often stay at Sonesta ES due to the good location -- next to Big Creek greenway (for running), close to Avalon Mall and highway GA 400. Staff is very friendly. BUT THE HOTEL IS RUN DOWN. The owners need to replace the filthy carpet and grubby room furniture. There were no hangers (really?). No maid service. The kitchenette was lacking basic items. Fridge was noisy and rattled. Clearly the place is being run into the ground.
Phillip
Phillip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Jared
Jared (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Great Customer Service
Great Customer Service. Went above and beyond the call of duty to ensure me and my family was satisfied. Thank you!
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Brooks
Brooks (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Jerome
Jerome (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Stay at your own risk!
I stayed in a queen suite. It was located on the bottom level of the hotel. My room was noisey. The heating vents were so loud when they came on, it woke me up. I could hear people walking over top of my head all hours day and night, the sectional chairs in the living room were faded with worn fabric and stains. The kitchen appliances were mix match and the iron didn't work so they had to bring me another one. There is no safe in the room and no ice makers on the premises. The only toiletries provied are one small bar of hand soap and stationary pumps in the shower of conditioner,
shampoo and shower gel. The bed was comfortable and clean, and the shower was good and hot.The furniture needs to be updated. Half of the laundry room washers and dryers were out of service. No one came to clean my room during my stay. This hotel is ok if you don't mind dealing with everything my review mentions that's not good.
真實旅客
5 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Installation
Installation (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
A little run down (but got an upgrade)
I've stayed here many times. Service is friendly. Rooms are dated and a little worn, but the location is great -- a few minutes from the Avalon mall, GA400 and walking distance to the fabulous Big Creek greenway (which I always use). This time they upgraded me to a two bedroom suite. Regarding cleanliness, there was some gross mystery slime on the bedside table which I had to wipe up. At check out, the desk clerk was nowhere to be found for about 5-10 minutes and I was in a hurry. If you want a posh place, this isn't it. But the location is good and the hotel gets the job done.