Time of check in the lady that helped us was not friendly no smile or how may I help you. She was obviously not happy and very short answers. My husband ask for a do not disturb to hang on our door and was told oh we do not do that anymore. I have NEVER not been given one after requesting. Seems odd I would not want to be disturbed. I found one in my side suitcase and placed it in the key card slot when I left the next day, after arriving back it had been removed. No they did not give it back. I would never stay at that hotel ever again! Extended Stay America Orlando 8100 Palm pkwy. The staff at the front desk said it was full up to someone else asking for extra blankets and they didn’t have any. The next day I ask for some extra soap and the guy at the desk gave me one small round soap I ask could I get a few with shampoo and he said they were out of shampoo he did give 2soaps. I wonder who was getting all of the soap and shampoos and blankets. It wasn’t full. Well the parking was not. I do not recommend. When your child is ready to get out of there that tells you what kind of vacation they had. Also breakfast was granola bar muffin coffee and juice. I feel I did not get my $$ worth. Do not recommend.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Poor or no breakfast
It should say when you book that really there is no breakfast, a granola bar or a muffin isn’t.
Carlos
Carlos (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
O hotel entregou tudo que prometeu, exatamente custo benefício.
Marcos
Marcos (12 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Precisa urgente de reforma
Quarto amplo tipo studio, mas antiquado e manutenção fraca. Limpeza do quarto somente a cada 14 dias.
真實旅客
9 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
Dirty, moldy, stained carpets, hairs found in bed
This hotel was absolutely disgusting! The smell of mold and smoke is so overwhelming, the smoke alarms low battery alert kept us up all night, the pull-out mattress had so little support that I just about fell through it to the floor when I sat down. Someone had very obviously punched a hole in the bathroom door, it was EXTREMELY obvious that this room had not been clean in weeks. This place was so awful that we ended up leaving at 11:00pm to make a three-hour drive home rather than stay another night. Sleeping in my car would have been better than the one night slept here. Absolutely awful.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Idalia
Idalia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
The worst room I’ve ever stayed in.
The worst room I have ever stayed in! The person who checked me in was clueless, when I went to complain about people talking in the hallway all night at 3am no one was to be found after 10 minutes at the desk.
First floor room had bright lights from the pool area that never shut off and the curtains don’t close well.
The room was dirty. The faucets leaked and I didnt feel sanitary bathing or even using the water to brush my teeth.
Again they could care less.
“Breakfast” is some like warm coffee and 2 blueberry muffins and 1 chocolate muffin… that was it.
Again. The worst room I have ever stayed in, management didn’t care, corporate will be getting a call Monday.
Kristin
Kristin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Aaron
Aaron (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Agréablement surpris
Stephane
Stephane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
Dirty
Very old and out dated. Not very clean. Got moved to another room not much better. While watching TV some strange couple keyed in. They said they were given this room. Went to front desk and they got another room.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Do yoon
Do yoon (24 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Good stay
Close drive to Disney Springs and the parks. Lots of nearby restaurants and shopping opportunities. Room was okay. Bathroom was very small. There wasn’t enough room to enter the bathroom and close the door. You had to essentially straddle the toilet to have enough room to close the door. Bathroom cleaning needs a more detailed approach. The light fixture in there was gross. The room has a small kitchenette, but you have to ask for any dishes or pans you would need. They don’t even supply so much as a roll of paper towels without having to ask for it. Was told there was a grab and go breakfast, but we didn’t look for that. A big plus for this hotel? Free parking!!! One of the only area hotels that don’t charge their paying guests an additional fee to park on their lot. Two thumbs up for that! It’s a good place to stay for a quiet place to lay your head without spending thousands of dollars.
Susan
Susan (8 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
This place is not good,lizards in bathroom
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月28日
Heidi
Heidi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Bernardino
Bernardino (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Férias inesquecíveis.
Foi incrível, especialmente o atendimento pelas funcionárias, educadas e muito prestativas.
Parabéns a toda a equipe.
Claudinei
Claudinei (11 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月17日
Dias gostosos em Orlando
Gostamos do quarto...é amplo com duas camas de casal, um sofá, cozinha e banheiro com banheira.
Fernanda
Fernanda (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
Ivette
Ivette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Caroline
Caroline (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Antonio
Antonio (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
Natali
Natali (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月6日
peoples pet fake service dogs are more welcomed than a 9 year old and 6 year old autistic kids service dogs dont bark or come for you when you walk past them the staff is very rude and for 3 nights in a row we were woken up by somebody knocking on the door and when we told the staff nothing was done they were more concerned about scolding us over our autistic kids