The facility was clean, smelled nice, and overall, pretty good. However, my stopped working. I went to the front desk, and there was a note from front desk indicating that the person would be back in 30 min. Not so, it was an hour and a half. Not good.
Holsey
Holsey (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Daveen
Daveen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月25日
Manuel
Manuel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月24日
Manuel
Manuel (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月4日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月2日
Older hotel in need of renovation. Room and hallway smelled of smoke and off notes. Did not seem like a hotel but more of a semi perm residence for some, completely not what I expected. Room was noisy, slightly unclean and furniture was showing considerable age. The hotel was completely understaff and the poor women at the desk was juggling several tasks leaving us waiting for over 20 minutes. She was pleasant and apologized for the wait, it was really not her fault but in my opinion the management. Disappointed and if I could have cancelled prior to my check-in I would have.
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月31日
larry
larry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月30日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Diosa Jennae
Diosa Jennae (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Joy
Joy (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月14日
The property steals money from customers. They do not pick up calls if you miss you check in. They do not issue a refund. Kathleen, the manager on duty that day was rude and unprofessional. She walked away as I was asking a question. I will making a complaint with the BBB, Kent City tourism office and ADA office.
Nina Lou
Nina Lou (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月13日
Horrible location. Steals moneys from guests
Nina Lou
Nina Lou (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月12日
Fire alarm went off at 9 am the first day noisy neighbors all night and homeless asking for drugs out front
Charla
Charla (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月12日
Harold
Harold (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月7日
We got cancelled as they had overbooked the hotel.
It was a good thing Expedia attended to our needs and transferred us to a better hotel.
Krisherm
Krisherm (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
Was nice for the price
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月6日
I wish I would have made this a refundable trip- this hotel is not in the best area and a lot of those staying in the hotel are definitely more of an extended living there type of stay. It felt unsafe, the beds were horrible, the place smelled like weed.