Late night stomping from guests staying above made it difficult to sleep
Bradley
Bradley (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月22日
No pride in the upkeep of the hotel
We came to MainStay Suite 2 years ago and enjoyed our stay. Our experience was different this time around. It seems there is no pride or care in the upkeep of the hotel and we could tell 2 years later. It is a real shame.
Our room had a few issue.
We had to jiggle the toilet handle to get it to stop filling. The kitchen was poorly stocked. Be sure to bring all the essential if you want to cook in the room. We had to go buy extra pots, a colander, a spatula, sponges and more. The refrigerator was extremely noisy. The hallways are dirty.
In addition our room keys deprogrammed 4 times and we were locked out of our rooms.
Misha was nice and polite and so were the other staff
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月14日
Melanda
Melanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月26日
melanie
melanie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月23日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Great stay
KeLLie
KeLLie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Aaron
Aaron (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Loved it
michele
michele (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
staff was awesome enjoyed our stay rooms were clean. hall carpet could use a cleaning but over all very happy
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月20日
By far the worst service & ex I've had in a while.
I asked if I could check in early. They told me it was not possible & even an early check in being 12 which isnt too early at all. No refund or nothing just a waste of my money and time. Thanks for nothing at all. Oh and maybe respond to messages every now & again? It might help your rating but probably not by much.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Julianna
Julianna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
I like it.
One of two very affordable places near the Family Center, Ft. Union. Condition and service was better. Has a large fridge, good cable TV. Right in the middle of all kinds of shopping and restaurants. Would book again.
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Descent for the price, somewhat clean.
The hallway need carpets cleaned, halls don't smell very clean. The parking lot was awful, huge hole right out front. The kitchen floors in suites were not cleaned.
Nasty note stuffed under the door on the ground as I walked in...probably for the previous long-term guest. Just not what you want to read getting ready to stay the night. No breakfast, coffee was good though and real creamer was a plus.
Selanie
Selanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Mayra
Mayra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Mayra
Mayra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Enjoyed my stay
The staff was helpful and friendly. I appreciated their help in fixing the coffee pot and providing coffee pods when asked. Since I was there less than a week, there was no cleaning or automatic replenishing of supplies.