The property itself is very nice and clean, including the laundry facilities. Upon check-in, the “front desk” person was unable to tell me my room number and referred me to text a WhatsApp # to customer service for help. After about an hour of chatting, I had my room details. My room, however, was not cleaned. I had to go out and buy a broom, mop, and cleaning products and clean the room myself. The sheets had stains in them, there were small holes on the walls, there were a couple of cockroaches, room service was nonexistent, and the neighborhood where the property is located is quite dangerous.