Nothing at all to recommend the place. Surly, unhelpful staff, limited facilities, and a tiny room with no running water or working toilet! It took a real battle with the duty manager to get another room which, at best, was average. Won't be returning and can only suggest that you avoid at all costs.
Andrew
Andrew (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2025年1月31日
Only one staff doing checkin in a space where they had a live band. Couldn't hear what they were saying and ended up agreeing to pay over a hundred dollars in “facility fees.”
Claire
Claire (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年1月31日
Rebecca
Rebecca (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年1月30日
Súper contentos, la pasamos espectacular! Los empleados del hotel Súper amables!
Karen
Karen (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025年1月30日
Be careful of hidden fees. The heating in the room couldnt be adjusted. As a result, I had to keep the windows open in the middle of winter in order to cool the room down. Asides from that, it's well located.
Steve
Steve (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年1月29日
Its close to all attractions in time square
Kempes
Kempes (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025年1月29日
The only reason for 3 stars was because our air conditioner was leaking and our door lock didn't work.
Sally
Sally (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025年1月29日
Pekka
Pekka (5 晚行程)
Ebookers 真實旅客評價
6/10 不錯
2025年1月29日
Vera
Vera (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025年1月28日
the hotel shut the water off the day of check out. we called multiple times checking on it and they were giving us the run around. they were pretending like there was a leak somewhere in the building and everyone had no water. this ended up not being true. we spoke with multiple people and they had no issues. i found other reviews where this happened to other guests as well. im not sure what staff are trying to do, other than inconvenience people trying to shower and brush their teeth before getting ready to check out. some of the staff were rude on the phone and wanted nothing to do with the call. there ended up being one person who accommodated us by extending the stay time and moving us to a temporary room so we could shower/brush teeth. overall, not the best for that reason.
Tiffany
Tiffany (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025年1月28日
Tired, rundown and in need of renovations. Never stayed in a hotel in NYC that did not provide room with drinking glasses and also gave a hard time about getting paper cups. Seek an alternative.