Bring the kids when you stay at Grand Phoenix Hotel Bac Ninh in Bac Ninh and they can enjoy the free kids' club. Guests can indulge in massages and enjoy Asian cuisine at Asian Cafe, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a poolside bar and a 24-hour fitness centre.
Languages
Chinese (Mandarin), English, Japanese, Korean, Vietnamese
At a glance
Hotel size
208 rooms
Arranged over 28 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Supervised childcare*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle from 6:00 AM to 5:30 AM*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Supervised childcare (surcharge)
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An indoor pool
Spa services
Sauna
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Asian Cafe – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Vietnamese cuisine and only serves breakfast. Open daily.
On-site venue No. 3 – bar. Open 24 hours. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 700000 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for VND 500000.0 per day
Also known as
Phoenix Bac Ninh Bac Ninh
Grand Phoenix Hotel Bac Ninh Hotel
Grand Phoenix Hotel Bac Ninh Bac Ninh
Grand Phoenix Hotel Bac Ninh Hotel Bac Ninh
Frequently asked questions
Does Grand Phoenix Hotel Bac Ninh offer free cancellation for a full refund?
Yes, Grand Phoenix Hotel Bac Ninh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Phoenix Hotel Bac Ninh?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Phoenix Hotel Bac Ninh?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Phoenix Hotel Bac Ninh?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Phoenix Hotel Bac Ninh?
Yes, an airport shuttle is available from 6:00 AM to 5:30 AM on request. The charge is VND 700000 per vehicle one-way.
What are the check-in and check-out times at Grand Phoenix Hotel Bac Ninh?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Phoenix Hotel Bac Ninh and nearby?
Grand Phoenix Hotel Bac Ninh has an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Grand Phoenix Hotel Bac Ninh?
Yes, Asian Cafe offers Asian cuisine.
What's the area around Grand Phoenix Hotel Bac Ninh like?
Grand Phoenix Hotel Bac Ninh is in the heart of Bac Ninh, a short 5-minute walk from Vincom Bac Ninh and 15 minutes' walk from Parks Nguyen Van Cu.
Grand Phoenix Hotel Bac Ninh Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
16 August 2024
Shower drainage was not that good.
Wee Meng
Wee Meng, 2-night business trip
Verified Expedia guest review
8/10 Very good
23 May 2024
Xiaoguang
Xiaoguang, 5-night trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Good hotel in a convenient location. Some of the staff in front desk don't speak English, making communication a little bit difficult
PENGCHENG
PENGCHENG, 6-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2023
The restaurant was only open for breakfast . It would have been nice to have dinner available.
James
James, 5-night trip
Verified Expedia guest review
8/10 Very good
16 June 2023
Truong
Truong, 6-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2022
Wei Tei
Wei Tei, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
26 September 2022
Xiaonan
Xiaonan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
SeongHyeon
SeongHyeon, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
분명 금연 방인데 본인은 담배를 피우는데 불구하고 담배 찌든 냄새 때문에 눈이 아픔. 침대 상단 부분 전화기, 램프있는 곳 바닥은 최소 한달 동안 먼지를 제거하지 않은 것 같이 먼지가 쌓여 있고, 전화기 위에는 번호를 누르고 싶지 않을 정도로 먼지가 쌓여 있음. 5성급 호텔인데 청결 상태 매우 부족. 정말 부족 너무