巴羅那廣場溫德姆花園酒店 - 新奥爾良

We had a great night stay. The room was clean, the staff were friendly. Location was on point. We will stay again.

As we approached thw room we realized the door was open, called the front desk to make them aware, they never returned a call to make us feel comfortable about that situation...front TV service was out, but maintenance did fix the signal and restored service. The safe didn't work carpet had mutiple stains and for the amount of money we paid for the room we were highly disappointed

This was a noisy hotel. Between the noisy room attendant carts and vending machines. It was difficult to get sleep. I’m sure there is minimal noise insulation in the rooms as well.

This is the third time I’ve stayed there. The first time was under my partners name. Last time I was there 7 nights and this time 10. After travelling over 40 hours from Australia I was not given any consideration for an early checkin. There was also no recognition. It would have made me feel special if they had simply said “welcome back Linda”. I was hoping that I could have a later checkout as I’ve been a good customer and stayed long times, however, the answer was no. What I’ve found is that there is no grey with your rules. It is simply black and white. No you can’t checkin early and no you can’t check out late. The staff are just ok and do what they have to do and no more. I’m a Bank Manager in Australia and I am super focused on making my customers feel special no matter who they are. I expect my staff to go above and beyond. You may have heard the question a thousand times but the customer in front of you is asking it for the very first time. Apart from that, the Hotel is in a great location, the rooms are very comfortable. The beds, the bedding and the pillows are really good. Best ones that I’ve ever had in a Hotel. I’d still stay there again.

Wish I knew we wouldn’t have a window

Very clean. Staff was very friendly. It is an older hotel that needs updating but other than that it was a nice stay. Everything was clean and up to my expectations.

Great staff

I loved this hotel. Very elegant decor in the lobby. The suite was clean and the pillows were so soft! Short walk to Bourbon street and many restaurants. The front desk staff was also extremely friendly. I was only in town for 3 days, but I had a great experience here. Would definitely recommend.

Good location for activities we wanted to do, friendly and helpful staff, disappointed with exercise equipment,also had a room without an outside window in it, parking was expensive at $30/night, hotel was charging $39, parked at nearby garage