The room was not cleaned completely. Food and crumbs in the fridge and area. The bathroom was gross, the tub had sand and pubic hairs and dried soap (like they started to clean and walked away). It was gross. They didn’t have another room ready, but did clean one while we ate. The next room had no shampoo or conditioner in the containers (we thankfully brought our own). There was a q-tip on our floor by the elevators when we checked in, and it was still there at checkout. Valet drove the cars quite crazy through the parking garage. Rooms were comfortable (when cleaned). Overall, we were told a manager would reach out to us, and that never happened. Everyone we spoke with were polite. The restaurant had really good food. I’m not sure I’d rush back there, but it was ok. Was walking distance to places we wanted to see.