Shower and sink faucets falling off. Hot water goes off in the middle of a shower. WATER goes off several times and not being able to flush toilet. Sheets with burn marks through them. Two towels and one hand towel. Pillow cases that looked like they had been slept on. Floor looked unswept. Sounds of tools, specifically a sawzall at 6:30 AM.
Keith A
Keith A (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月14日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月14日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年3月7日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月3日
Tanea
Tanea (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月1日
Rundown Not So Clean Get Location Friendly Staff
The hotel is rundown and not very clean. The staff is friendly and attentive. Even though it's next to a casino it was quiet. All the furniture is old and scratched and stained. The upholstered chair was dirty and stained. Linen was worn and dingy. Pillows were lumpy. Bed was comfortable. The floor was not swept/vacuumed or mopped. Tub was stained and chipped. Hot water was inconsistent. Large vanity was not clean. Refrigerator and microwave were clean and worked very well. Walls had holes poorly patched WiFi was good. Large spacious room. Lighting was okay. Heater worked very well but a little noisy. Outside area old and rundown but clean. Breakfast is very limited. Pool was closed. It felt safe. The biggest reason I stayed was location. It's close to everything and close to friends I was visiting. They really need better housekeeping and maintenance.
Gloria
Gloria (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月28日
Gave us a different room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月10日
Drive 30 min to sparks and avoid this nightmare!!!
DO NOT STAY!!!!
FRESH DOG PRINT STAINS ON BEDDING DOG HAIR ALL OVER ROOM BROKEN WINDOWS IN ROOM WITH NO WOOD TO PROTECT AIR OR INTRUDER IN MOLD SHOWER CURTAIN NO EXTRA BEDDING AND THEY DO NOT HAVE NO EXTRA TOWELS. HOTEL SHOULD BE CLOSED FOR UNSANITARY
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月9日
Hotel appeared clean but rooms smelt horrible and need some every day Maintenace. The beds were hard and uncomfortable.
Anselmo L
Anselmo L (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月4日
Andrew
Andrew (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月27日
Unhappy
We have stayed at this location before and had better experiences. The room smelled like pot, the lamps didn't work, the tv didn't work and the shower controls didn't work.
I'm not happy with this recent stay.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年1月21日
Andrew
Andrew (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Lovely. Ate across the street , great service good food
Dana
Dana (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Room Dirty and Repairs Needed
Check in process was easy n staff was helpful. Room however was in poor condition. Walls were dirty and had numerious patches. Bathroom tub was in terrible condition and hot n cold lines reversed. Breakfast was limited to cold cereal/instant oatmeal and toast.
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Karl
Karl (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月25日
I’m really glad we stopped by the room first because we ended up buying cleaning supplies. The bathroom had hair and dirt all over with a mold spot. The bedside tables had sticky substances and the walls were dirty with graffiti. The sheets were dirty. Human hair everywhere.
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Angel
Angel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
Theresa
Theresa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
Good value. Like having microwave and Fridg and free breakfast as well as 24 hour coffee
Leo
Leo (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月8日
The hotel was very dirty round down lots of noise lots of cigarette buds their room smell like smoke and dirt. It was very sad. They charge us so much money for that kind of service. I will never stay there again and I will never recommend that hotel.
Yolanda
Yolanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Good
Fernando
Fernando (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月5日
Stayed here many times.
Terence
Terence (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年12月3日
Jon
Jon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
Homeless hotel
Very dirty room , woke up with bug bites on hand , people were partying out side the rooms till 3 am making noise , had a man try to come in are room 2 times drunk
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
This will be my go to hotel whenever I come to visit Fernley!! It was wonderful!! Loved the continental breakfast that was provided, everything was clean/fresh/and nicely presented! A Big thank you to all the staff working on Holiday and being open so I can rest at night after visiting family for holiday! Everyone was nice and welcoming!