Customer service was horrible tried to cancel our first night because sports tournament time shot moved I called multiple times and they couldn’t understand what I was asking nor would they refund me even though they were reached out to multiple times when checking in we had to repeat our last name multiple times took over 15 mins to get room keys even though we checked in over the phone prior and couldn’t understand us they didn’t speak English very well. Bathroom was beyond disgusting, looked like mouse poop in multiple areas in the bathroom, floor was damaged and cracked you sunk when you stepped on certain tiles, dirty over all, dark women’s hair in the bathroom, stingy smell in the hallway that lingered in the room, pictures online are not the sake of what it actually looks like.
Ralph
Ralph (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月4日
Do not stay here
First room they offered to us was a complete disaster. Other than the beds being made the room was not clean. There was cigarette burns in the bedding. The carpets were stained everywhere I looked. There was stains and what appeared to be body fluids on the walls, along with holes. Damage to all fixtures. There was also was what may have been a bloody towel on the shelf in the closet area, although it may have been make up. Don't know wasn't going to touch it. The second room they gave us was at least cleaned, but not in much better condition. The TV didn't work, all appliances and lights were either not plugged in or barely. There was damage to all fixtures. But if you are in need of a prostitute, look in the bible. My son found multiple names and contact information for multiple girls. Also unused condoms were outside in the ashtray by the back door, but they were gone in the morning. So if you're looking for that kind of thing I guess this might be the right place for you. By far worst stay I've ever had.
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Imre
Imre (20 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Javier
Javier (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Patrick
Patrick (9 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
No soap shampoo or body washor tv remote in the room. Desk gave us bar soap for the sink and shampoo to shower with. Hot tub had a chlorine oder so strong it burned your eyes. Trash can in hall was full of trash on Friday by Suday morning it was over flowing all over the floor. Had never been emptied.
Arleen
Arleen (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
If all you need is a bed to sleep on, this works
Checked in online, including providing my ID and payment details.. for no reason, because they made me provide that all again when I got there.
Room had mold and stained bedding, the mini fridge didn't work and they didn't come fix it like they said they would... And the shampoo bottle was basically empty but we never got any housekeeping. Breakfast options were pretty terrible, including cold and bad tasting coffee and since the wifi isn't password protected, I had to leave to work elsewhere for a day. We honestly didn't dare try the pool because the front desk/breakfast area was flooded with the smell of the chemicals in it. Someone at breakfast told me their stay was similar to their experience doing time and I honestly believed them. I booked here because the website had a pretty high star rating for them, but I'm not terribly sure what that rating was based on.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月29日
Kailee
Kailee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Ugh get a better breakfast
Wont stay there again no breakfast and the one they do offer i would rather have skipped the whole trip was that bad
Jessica
Jessica (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Karla
Karla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Great deal.
Nice room. Good bed. Comfortable stay. Happy to have a fridge and microwave. Excellent hot tub jets!
Candace
Candace (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月11日
Run down
Kim
Kim (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Basic, clean rooms with a breakfast in the morning. I'll be back.
Jeremiah
Jeremiah (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
Room appeared satisfactory, but daughter was bit numerous times by bedbugs.
Jennifer
Jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
Disappointing
I’m rather disappointed with the quality and cleanliness of the hotel and my room. The front desk clerk wasn’t very helpful and her hostile attitude didn’t make my stay any better.
Daisy
Daisy (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
Logan
Logan (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
Stefan
Stefan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
weed wash four outback
weed wash four outback (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月26日
There was loud music next day and close to the elevator that I didn’t expect in a hotel.
Second, the deposit that hotels require customers to allow a hold till check out, if hotels can not immediately release the funds upon check out, then they should not do it in the first place. It’s an abuse that the U.S Congress need to check hotels on. It’s a rip off and inconvenience for travelers when they hold on for days. This abuse must stop.
If travelers are able to make instant payments where money is taken out of their accounts, money should be also release back on their accounts instantly. If PayPal could release funds instantly, then hotels could do the same. The U.S. Congress must stop this nonsense.
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月26日
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
The lady at the counter was kind of rude, but the hotel was good for the price. Breakfast was limited but nothing to complain about. Overall not too bad for the price.
Tatiana
Tatiana (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月20日
You get what you pay for.
Surprisingly the place was clean. They could use new sheets. The ones that were on our bed were stained, had cigarette burns and a few hairs here and there.