The room smelled like mildew, there were bugs and other droppings along the wall and in corners. There was a mystery splatter on the bedskirt. The bathroom door wouldn’t lock and the security latch on the main door was broken off. The body wash was empty in the shower. Would not stay again.
Casey
Casey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
It was ok, for what it was
The first room had a strong wet carpet smell, and the second room did as well, just not as strong. The a/c in the room was also producing quite a lot of moisture which made the room feel a tad “muggy,” but also can explain why there was the smell of a wet carpet.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Katrina
Katrina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Very Restful Stay
Christina
Christina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Julio
Julio (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
SIUC Orientation
This was an overnight trip. Overall, I would say the hotel and experience was good. I know this is a pet friendly hotel but one guest had two VERY large size dogs. Not sure if there's a limit or the hotel has certain rooms for pets.
Eugene
Eugene (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 25 日
Shawnee
Shawnee (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
The room smelled of mildew and there were flies in the room.
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Woohyeon
Woohyeon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Great place. Clean, comfortable and friendly staff. Was nice to have the sports bar on site.
Jacqueline
Jacqueline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
Our room was very clean, shower was amazing. Coffee downstairs was really good. Our air conditioning was not great, couldn't really get our room as cool as we'd like. The elevator smelled like burning electrical, told the staff, they were unconcerned! Other than that everything was good.
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
roger
roger (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 6 日
The rooms are dirty, and there were ants in the bed and on the furniture. I would never return to this line of hotels again.
Alfonso
Alfonso (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Everything was good experience staying at the hotel
Ray
Ray (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Love the wood floors instead of carpet in most hotels. The room smelled fresh like a natural scent instead of chemical cleaners like other hotels. That’s a big deal to me and the HVAC unit is quiet and works well. I would always suggest updating the bathroom a little bit.
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Kim
Kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 17 日
Weekend Stay
Everything was nice with the exception of the bed. The firmness of the mattress was harder than a brick. Also, our toilet was broken.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Several items were left in the room, raising concerns about its cleanliness; however, the staff was courteous, and the overall facility appeared clean.
Amyah
Amyah (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 10 日
The room had a humid smell when we walked in. Smelled old and rancid. The carpet was dirty, furniture was old and paint was chipped. The rooms could definitely use a face lift.
ERLINDA
ERLINDA (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 10 日
Spiders dang spiders!!!!!! I am terrified of spiders and had to call front desk about someone to remove them. I can’t use the shower now bc of that. Hopefully there won’t be anymore tonight. I don’t feel safe here. As soon as I got out of my car I was asked for money by some man on a bike. The room looks like it’s been through hell. Patches and peeling of the walls. The outlets on the lamps were removed or outdated. Floating headboards work better when they are centered over the bed, if you can call it a bed. It was falling apart. Drawers dont close all the way. The building itself is humid and had a musky smell. the elevator smelled like burned wires. I spent like $200 for a room for the night. Not worth it. Best western has forever lost my business. I have pictures for examples if needed.