Staff was good. Service was good with what she had to deal with. My room only had one towel and one floor mat. The front desk girl couldn’t give me anymore because due to the staff already been gone and it was only 430 to 5 o’clock. The linen room was locked and they didn’t leave her key. My room was not The cleanest in my opinion. it’s older I feel like they tried to remodel, but there is no upkeep.
Jacqueline
Jacqueline (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 3 日
Devan
Devan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 2 日
Charged 3 x for the same stay
I was charged 3 x for this stay & still waiting for a pending charge to lift. 1 face cloth for 2 people & when asking for another took 1hr for it to be brought to us. Restaurant had poor service. Overall terrible stay & wont be back
Kianga
Kianga (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Great location
I always book a queen sweet for my family so there is enough beds for everyone. Free breakfast is nice, but we are too busy getting on the lake to eat. Very nice staff and bubbly bartenders. I recommend this place and it’s a great location to the marina.
Alisha
Alisha (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 31 日
Disappointed
The ac worked well and the beds were comfortable. However, we requested a ground floor room because we have a child in a wheelchair, but were given second floor. Even though I called to confirm they had first floor available before booking. There is not an elevator so we had to carry her and her chair up stairs.
We paid for non-smoking room, but got a smoking room. It smelled terrible. The tub had shoe prints or foot prints in it and the pool was closed.
The breakfast was good though. Just glad we only stayed one night.
Ronald
Ronald (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Not great
We went stocking feet in hotel room and our socks turned black! Couldn’t see dirt but it was there! Got there in evening and had to wait til next late afternoon to get towels for showers and have a dirty pool towel removed! Air conditioner made big banging noise every 40 minutes or so! Changed rooms about 10pm on final night there due to noise! Then they billed our account for 2 extra days, no reason why! Removed one immediately but had to call regarding second one! Waiting now! To top it all off I needed ice for my medicine and was told ice machines were working! No ice so they charged me $5. For a bag when ice was supposed to be provided! People were great! BUT good price or not I would not stay again! First ever complaint about hotel! And sorry, but our opinion!
Sharon
Sharon (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 26 日
Angel
Angel (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
Poor communication
Horrible! Checked into room and found out the water was out. Broken main water line. The lady at the front forgot to tell us the water was out before we checked in. Said it would be fixed soon. Fast forward to 1230am and found out they were moving people to other rooms that had water. I went to the front desk and they finally moved me to another room with water
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Hot
Front Staff Where Professional
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Amber
Amber (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
carolyn
carolyn (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Emery C
Emery C (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Jose
Jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Clean, quiet & peaceful Marla the receptionist was so professional always smiling & greeting was like family. She wowed me .
Rode
Rode (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
I love the safetyness. You need a key to get inside. They have elevator. There little kitchen is awesome, they plates, pans, utensils, refrigerator and microwave. The beds are so comfortable as well as the pillows. I recommend it. I got the 2bed big suite and 1 bathroom enough space for 4 to 6 people thats with 2kids. The tv rotation. The kitchen has a small table with 2 chairs. That's great for people with kids. My mom who is 66 and son of 19 both agree to 5 star room.
Erika A
Erika A (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 20 日
DO NOT STAY HERE!
One of the worst hotels in Lake Havasu. Staff is beyond rude, extra fees for any simple request, dirty hotel rooms ( hair in the shower & dirty sheets/ couches), TV doesn’t work, and no towels provided! Do not waste your time or money!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 20 日
Blood stained sheets, visible water damage and mold in the bathroom, and box spring that squeaked. This motel has been rode hard and put up wet. Desperately needs a remodel.
Rebecca
Rebecca (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Very nice
Very nice hotel. Clean, friendly staff and super comfortable beds. Also offers breakfast which was also good. Its also pet friendly
Carlos
Carlos (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Andrew
Andrew (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Jordan
Jordan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Emilio
Emilio (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
Väldigt enkelt hotell. Rymliga rum helt ok för att sova en natt. Väldigt nära bron och stranden och alla bekvämligheter. Personal mkt vänliga. Heltäckningsmattan hade sett sina bästa år och var smutsig. Bilderna är väldigt förskönande