4/10 一般
2025年2月25日
February visit
We reserved a King room online. We checked in a 5 pm, and were sent to room that had not been made up (it was a real mess!). The second room was under construction, tools were lying around, the room very dirty (at least the bed was made!). The front desk then decided they did not have any King rooms available, and they were unwilling to make any concessions. So we stayed in a Queen room after paying for a King room. The Queen room was fine, no problems. The breakfast the next morning was poor. Many guests were there, and only one empty coffee pot. As we sat there for roughly 20 minutes, we watched as people entered. Nearly everyone went straight to the empty coffee pot, shook their head, then proceeded. The attendant was not very polite or responsive. Overall, we were very disappointed with our stay.
John
John (1 晚行程)
Hotels.com 真實旅客評價
