我可否免費取消哈瓦蘇湖城凱藝套房酒店的預訂，並獲發全額退款？

可以。哈瓦蘇湖城凱藝套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

哈瓦蘇湖城凱藝套房酒店是否設有泳池？

是的，此住宿設有室外泳池。旅客由 07:00 至 23:00 可使用泳池。

哈瓦蘇湖城凱藝套房酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻，每隻寵物的重量上限為 29 公斤。此住宿收取每間住宿每次入住 USD25的費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

哈瓦蘇湖城凱藝套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有免費露營車/巴士/貨車車位。

哈瓦蘇湖城凱藝套房酒店是否有提供機場接駁車服務？

是的，來回機場接駁車由 06:00 至 21:00 按時間表提供服務。費用為每位單程 USD65.00。

哈瓦蘇湖城凱藝套房酒店的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：00:00。提早入住收取 USD50 附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快退房與零接觸退房服務。

哈瓦蘇湖城凱藝套房酒店是否附設娛樂場？

否，此酒店不設娛樂場，但哈瓦蘇登陸度假村及賭場 (6.4 公里外) 就在附近。

哈瓦蘇湖城凱藝套房酒店店內與附近有什麼好玩？

你可享受踩單車、海上觀光及釣魚等附近活動的樂趣，並到鄰近的高爾夫球場練習揮桿。附近其他休閒康樂節目包括攝位車租借/遊覽。哈瓦蘇湖城凱藝套房酒店亦備有室外泳池。

哈瓦蘇湖城凱藝套房酒店內或附近是否設有餐廳？

是的，Sunset Grill and Lounge坐擁美國菜。

哈瓦蘇湖城凱藝套房酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

哈瓦蘇湖城凱藝套房酒店附近區域有何特色？

哈瓦蘇湖城凱藝套房酒店位於雷克哈瓦蘇市市中心，短短 17 分鐘步程可到倫敦大橋，8 分鐘步程即達水上活動中心。旅客都對此酒店的優越位置讚不絕口。

雷克哈瓦蘇市哈瓦蘇湖城凱藝套房酒店優惠

Q: 哈瓦蘇湖城凱藝套房酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

2/10 欠佳

2025 年 10 月 12 日

Don’t Stay Here

The chair in the room was dirty , there was no shower curtain and I asked the front desk for one and they never brought it ! The ice machine didn’t work . The air conditioner was loud and looked like it was going to fall off the wall. Absolutely horrible place . They had a RV show going on , so there was no parking !

Tiffany (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 12 日

John (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 8 日

The staff were excellent and the mattress was great, which is shy I give them a three, otherwise, this place is not quality. I was supposed to stay for 5 days and left after 4 because I ran out of toilet paper. Housekeeping never came by to do anything. The floors kept getting dirtier and dirtier because the parking lot is in very bad shape. The towels, and I am being generous calling them towels, never got changed. Nothing to put on the floor to keep it from getting wet so I had to use one of the towels. No wash cloth so the hand towel was what I used to wash my face. The sound from the road kept me up all night. These are the highlights, or should I say lowlights.

Denice (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 6 日

ronald (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 2 日

Good stay

The location is great near everything. The rooms are very comfortable and clean. The breakfast was very good with plenty of options. The pool was nice to have but could use some updating

Frances (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 29 日

The room was comfortable and roomy. The staff went out of their way to accommodate me at short notice. The food and service in the restaurant was very good. Even though I didn’t use the room service it was nice to know it was available. Well located by shopping and restaurants.

marilyn (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 16 日

Maribel (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 13 日

Brad (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 12 日

Nelson (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 10 日

rafael (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 7 日

Miranda (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 5 日

Not the best.

Staff was good. Service was good with what she had to deal with. My room only had one towel and one floor mat. The front desk girl couldn’t give me anymore because due to the staff already been gone and it was only 430 to 5 o’clock. The linen room was locked and they didn’t leave her key. My room was not The cleanest in my opinion. it’s older I feel like they tried to remodel, but there is no upkeep.

Jacqueline (3 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 3 日

Devan (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 2 日

Charged 3 x for the same stay

I was charged 3 x for this stay & still waiting for a pending charge to lift. 1 face cloth for 2 people & when asking for another took 1hr for it to be brought to us. Restaurant had poor service. Overall terrible stay & wont be back

Kianga (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Great location

I always book a queen sweet for my family so there is enough beds for everyone. Free breakfast is nice, but we are too busy getting on the lake to eat. Very nice staff and bubbly bartenders. I recommend this place and it’s a great location to the marina.

Alisha (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 31 日

Disappointed

The ac worked well and the beds were comfortable. However, we requested a ground floor room because we have a child in a wheelchair, but were given second floor. Even though I called to confirm they had first floor available before booking. There is not an elevator so we had to carry her and her chair up stairs. We paid for non-smoking room, but got a smoking room. It smelled terrible. The tub had shoe prints or foot prints in it and the pool was closed. The breakfast was good though. Just glad we only stayed one night.

Ronald (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 27 日

Not great

We went stocking feet in hotel room and our socks turned black! Couldn’t see dirt but it was there! Got there in evening and had to wait til next late afternoon to get towels for showers and have a dirty pool towel removed! Air conditioner made big banging noise every 40 minutes or so! Changed rooms about 10pm on final night there due to noise! Then they billed our account for 2 extra days, no reason why! Removed one immediately but had to call regarding second one! Waiting now! To top it all off I needed ice for my medicine and was told ice machines were working! No ice so they charged me $5. For a bag when ice was supposed to be provided! People were great! BUT good price or not I would not stay again! First ever complaint about hotel! And sorry, but our opinion!

Sharon (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 26 日

Angel (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 24 日

Poor communication

Horrible! Checked into room and found out the water was out. Broken main water line. The lady at the front forgot to tell us the water was out before we checked in. Said it would be fixed soon. Fast forward to 1230am and found out they were moving people to other rooms that had water. I went to the front desk and they finally moved me to another room with water

David (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 21 日

Hot

Front Staff Where Professional

Donald (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 19 日

Amber (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 13 日

carolyn (2 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 11 日

Emery C (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 10 日

Jose (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 31 日

Richard (1 晚行程)

Hotels.com 真實旅客評價

哈瓦蘇湖城凱藝套房酒店

Quality Inn & Suites Lake Havasu City

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