The new upgrades were very nice. I loved the shower.
The mattress was extremely uncomfortable.
Though I was told that yours was a "smoke-free" hotel, the smell of marijuana was overpowering on the fourth floor.
The ice machine on the fourth floor was not working.
Patrick
Patrick (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月22日
Horrible experience.
The entire experience was dreadful. We didn’t have a room assigned when we arrived and the property was “sold out” Thankfully someone else checking in was accommodating enough to take the one king room available and give us their double room for our party of 4. Upon arriving at 10:30pm we found a room covered in filth and ants. The front desk attendant was incredibly kind and apologetic but I had to scrub the room myself. After three bucket dumps, the floor was still disgusting. I finally gave up and decided it was clean enough to walk across and the ants were dead. The next morning I asked for the room to be cleaned and to speak with a manager. When we returned hours later, the room was not cleaned, only tidied as the walls still had dirt and what looked like fecal matter smeared on them. As of this review and a week later with a phone call daily to the property, the manager April has yet to call me back to address any of this.
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月20日
Although they’re remodeling, we were able to get a new room which was really nice! I can’t wait to come back and use the fire pit.
Marita
Marita (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月19日
The property is going through major renovations, no signs indicating which hall the room is on, post it notes taped to door indicating room numbers(placards were placed on the floor). Breakfast was in a makeshift conference room.
Luisa
Luisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月3日
Daeja
Daeja (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月9日
Creepy 😱
Not so good. Spotty hot water. Poor security. Anybody could walk in without a key. Room numbers on post it notes. Breakfast not complete during time indicated. No phone or clock in room. Pot holes in driveway leading to parking lot. Graffiti in elevator.
Dasretta
Dasretta (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
Slow renovations
This is a nice hotel in a long process of refurbishing. We never had hot water in the shower, there was no working ice machines, and there was no breakfast buffet (snack sacks instead). This hotel is in a nice walking distance location to downtown Salisbury. We keep staying here. and the hotel gradually getting better.
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Leslie
Leslie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Sean Patrick
Sean Patrick (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Tyesha
Tyesha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Too Messy
Hotel is STILL under construction/updating as was the case when we stayed last year. Workers working late into afternoon on a Sat, very loud at times. Hallways dirty, dusty, without carpet in many areas. Elevator dirty, numbers rubbed off. We had an updated room which was nice but even though turned heat/air off on wall as instructed fan ran all night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
The day was very nice my experience that I had the second night was there wasn’t very good the general manager of accused my daughter of being disrespectful it was said that it was in a conflict come to find out she was talking about someone else
Tisha
Tisha (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Jasmine
Jasmine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Could’ve done better
They allowed us to check in early. But they put us in a room that wasn’t finished being cleaned. Cleaning products still sitting on the table by the TV. Toilet was not cleaned. No fitted sheet on the bed.
Andrew
Andrew (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Leonardo
Leonardo (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月1日
The location relative to main street is great. The area is very walkable during the daytime. You are greeted upon your arrival by front desk attendants not in any kind of uniforms or attire that indicates they are employees sitting at the front desk diligently working on their cell phones with their feet up. Then got my key and proceeded to the elevator that had its fair share of carvings in the wood accent to make you aware of your surroundings "ghetto" . I can see evidence of the remodel but the job of the remodel is shotty at best the newly installed wall paper is peeling on the edges already , the design layout of the room and outlets is less than convenient had to unplug the microwave to work the coffee maker - because a lack of fore thought to provide the appropriate number of outlets. They have cabinetry to house the refrigerators but the fridges are too tall to fit in them so they are sitting beside the cabinetry that was ordered to house them . The A/C made a crazy noise when on and failed to cool the room even when on 64. The water in the shower is warm - not hot not cold - just warm and the water pressure is less than desirable- I get better pressure at home. I see why this is rated a 2 star hotel. The personnel despite their attire is friendly and did their jobs but clearly this hotel is lacking proper leadership and corporate attention
David
David (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年12月1日
Room was suitable, staff was friendly, but the facility is pretty much a wreck mid renovation
Julia
Julia (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月30日
Room had not been renovated, one bed was broken. Very noisy during the night, and although non smoking, there was a prevalent smell of smoke. Just not as hoped.
William
William (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月29日
The hallways smelled. The trashcans were full. The elevators had grafitti scrawled inside. The curtains had white paint on them. It was like staying in an 80s USSR-style gulag. They had coffee in the lobby so that was okay. Bar and restaurant not open.
Allen
Allen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月13日
Anita
Anita (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月11日
The property needs a proper make up. Hallway carpets and room doors are old and in bad shape. The bar also needs remodeling.
Karla
Karla (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月7日
The room was clean but the air vent was dusty and cause a sever allergy episode.