The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards.
The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月30日
Lai Kuen
Lai Kuen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月16日
鄰近車站及景點,交通便利
WENCHI
WENCHI (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月19日
Staffs are helpful
The hotel ocation is good as it is very close to the JR station and umie shopping mall.
The triple room is big and its view is nice as well. But it is a bit hot in the room, even turn on the air conditioner to 20 degrees (which is already the lowest degree you can abjusted).
Overall my comment is good. The room is big and clean. However, the air-conditioner did not work properly. I requested to change another room but the hotel was full.