8/10
Hi,
I received the check-out message this morning at 8 AM, three hours before check-out time. I know it’s meant to be helpful, but it actually made me feel quite unwelcome – as if the message was more about getting rid of me than about making my departure smoother.
I’ve been traveling around the country for nearly two months now, and I’ve noticed this is a recurring pattern in many hotels. It might be worth taking a moment to consider what this feels like from the guest’s perspective.
For many travelers, mornings are the only quiet moments in the middle of a long journey. A message that early – even if polite – can feel like a nudge out the door instead of a warm farewell. A softer tone or later timing might go a long way in making guests feel appreciated all the way to the end of their stay.
Thanks – just wanted to share an honest thought.
Timo
1 晚家庭旅程