Very disappointing. The carpet had red stains. The wall corners were missing corner protection-- looks like it was ripped off the wall with obvious damage. The AC vent had visible black mold or mildew. Our clothes and suitcases smelled of this awful mold even after we traveled back home. The shower did not drain and we stood in 3 inches of standing water while showering. The beds were not comfortable. I immediately told front desk of the damaged room, they said they would make a note of it. They were booked, couldn't move us or didn't move us to another room. As we checked out, I showed pictures to the front desk and explained everything again. She said she would see what she could do to give us a rebate if she could. She would talk to management and we never heard anything. I definitely will not be back.
The breakfast buffet was overly priced and should have been free for the $240 per night rate.
Allison
Allison (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Nice hotel
The hotel room was very clean. The restaurant and bar were great. All the employees were friendly and helpful. Plenty of parking at the hotel.
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月23日
The property itself was great but they charge for everything including wifi and $24.00 each to eat breakfast. Unless you are a member you pay for all of it. After paying over $200.00 a night you should receive at least wifi.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月19日
Not what it used to be
Bathtub was dirty, phone didn’t work, elevators look like they are about to fall apart. Pool was nice and warm but too much chlorine. Food at the restaurant was not that good.
Andres
Andres (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Gladys
Gladys (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Kimberly
Kimberly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Kimberly
Kimberly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Lainey
Lainey (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Great staff, nice location and well maintained property
Carlo A
Carlo A (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月26日
Great
JEFFERY
JEFFERY (1 晚商務旅程)
Travelocity 真實旅客評價
8/10 很好
2024年8月26日
Lekesa
Lekesa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月25日
We had a nice stay
Zantipee
Zantipee (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Hotel was very nice and clean with great food and drinks at the restaurant only complaint the bar is very expensive on there alcohol but the alcohol drinks are good
Aubrey
Aubrey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月10日
The property was very clean and well attended for the most part. Only thing is some of the things they have listed as free aren’t exactly free such as Wi-Fi. It says they have free Wi-Fi but you gotta pay for it. How does that make sense? Also, this hotel doesn’t offer any free meals like the other surrounding Hotels that I could’ve gotten way cheaper and been in the same type of environment for less cost and free Breakfast at least
if I had to book another hotel in Birmingham, it definitely would not be this one Just simply because it’s overpriced and you don’t get your moneys worth out of it
Aaron
Aaron (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月7日
Na
Stephanie
Stephanie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Harneet
Harneet (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月30日
People are wonderful!
Tobias
Tobias (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月29日
The inn was conveniently located at the hospital that I needed to go to. Located off of a busy Highway enough so traffic noise was not a problem.