Jättebra mindre all-inclusivehotell.
Mindre hotell som känns familjärt och efter några dagar känner man personalen. Maten var över förväntan trots att vi läst att många bokade detta just för maten. Tips är att boka a la carte middagarna (ingår i all inclusive men begränsat antal platser) de var jättegoda. Bra sushi och vår favorit a la carte var den asiatiska som hette la vista.
Vi reste två vuxna med två små barn.
De små gillade pommes med chicken fingers bäst.
Boendet var bra och de städade mycket noga varje dag. Poolerna städades varje dag vilket gjorde dom väldigt fräscha att bada i.
Anna
Anna (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Está bien para el precio calidad
Muy bien para un viaje familiar. Sencillo pero rico y buen servicio
maria jimena
maria jimena (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Quintos
Quintos (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
Property is beautiful. There is only one restaurant that’s actually an all you can eat, the other restaurants are limited orders per person. There isn’t 5 restaurants, it’s 3 restaurants with different special nights like Italian night bbq and sushi night. That’s about it. Staff are very kind.
ruqayah Tahseen Ali
ruqayah Tahseen Ali (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
amazing place… we enjoyed out stay!
Jayson Macabutas
Jayson Macabutas (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月1日
waking up in the middle of the night walking to use the bathroom in a big Puddle of water , very slepery almost fall.
Rita
Rita (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
The rooms are clean and nice. The rest of the property is kept neat, clean and in good repair. The beach is beautiful, the hammocks were my favorite.
Most of the staff speaks English, which was helpful since my Spanish is minimal. Everyone was helpful and answered all questions I had. The resort is within walking distance of several restaurants, which was great because their food wasn't great due to one of us being vegetarian and the other has a seafood allergy. Otherwise it's an excellent place to stay.
Tracy
Tracy (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
The staff was really nice. Hotel was clean and well maintained. Smaller more quiet resort perfect for people who don’t like larger crowds
MELANIE
MELANIE (6 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月30日
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月26日
Michal Marcin
Michal Marcin (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月26日
I was here for 4 nights. For the price, this was 3.5 stars.
PROS:
- safe location
- bar was good
- beach access and pool was very beautiful and nice
- food hours were great
- decently sized rooms
- nice balcony for every room
- the outside resturant food and breakfast is good
- affordable
CONS:
- the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student)
- it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can't call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full.
- service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself.
- there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room.
- housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later.
Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
Genesis
Genesis (5 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月25日
Felicia
Felicia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Staff are very warm, pleasant and approachable place is good but only dangerous while theirs a hurricane or rainy season as the hall ways and other rooms are flooded...needs to watch the steps...
Analaw
Analaw (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
El servicio del staff es excelente y las comidas de las mejores que hemos probado; una calidad excepcional.
Unicamente es bueno comentar que la playa no es la mejor, pero uno puede caminar a las más cercanas sin problema.
Jacqueline
Jacqueline (5 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
Maria
Maria (10 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Luis Armando
Luis Armando (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Robert
Robert (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月18日
Jesse Alexander Montaleza
Jesse Alexander Montaleza (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月8日
Está bien si quieres ir a descansar, en el buffet no hay mucha variedad de comida y para reservar en los restaurantes es un dia sí y un día no, algunos meseros son groseros.
Ana Karen Fernandez
Ana Karen Fernandez (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
La comida no es muy buena las pastas las dejan duras y siempre tienen lo mismo de postre bizcochos de tres leche
Glenda
Glenda (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月5日
Good hotel, some of their rules are strange, like charging extra for some alcohol. Only one kind is included, which is unusual for all-inclusive resorts.
Also some of their staff are not doing much to feel guests welcome. But most other ones do.
Vadim
Vadim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
We stayed during storm Helene. The hotel stuff were every professional and worked very hard to keep all guests save! The food was delicious. The waitresses: Paty, Hugo, Gabriela were terrific!!!! I will definitely come back. The only dislike was Martha a front desk representative pushing for sales. I think it's up to guest to enjoy our vacation however we pleased. Thanks everyone at Cancun Bay! Georgina Moreno.
hilario
hilario (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Everything is good , all the employees give excellent service
Hermelo
Hermelo (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
We were never refunded for the one day we did not stay! We were specifically told they would process and nothing. Expedia also ignored me when I tried to reach out! Never again