Really nice hotel on a beautiful beach. Only complaints:
Advertise that they take AMEX and they don’t so we found that out the hard way.
Dinner isn’t great but the breakfast and beach bar for lunch are good and very decently priced
The bar lacks variety
Jennie
Jennie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Jean
Jean (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Jean
Jean (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
Balchan
Balchan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月1日
The parking peovided by the hotel was an open lot near a fishing facility next door. Had to park my new van in the bushes. The waiting time to check in was almost 3 hours. Got the wrong room after the long wait along with the wrong key. Room located extremely far from reception so this was not pleasent. Towel replenishment was absent. Remote controls had no batteries in the room. Overall an unpleasent expierence along with many other guests experiencing the same situations during my stay.
Food was at least decent.
Vishad
Vishad (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月31日
It was comfortable. We enjoyed the food variety and ambiance. The beach and pool was awesome. I had a fabulous time with my family.
Sesnarine
Sesnarine (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Wonderful place for a quite vacation.
Angela
Angela (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
It's my third time here and was very comfortable. I enjoy being here every time
Sesnarine
Sesnarine (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月9日
Some staff needs to understand the importance of tourism and also get some courtesy training. Had to line up for 30 minutes awaiting to be seated for breakfast.
Junior
Junior (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月4日
Management was horrible
Tricia
Tricia (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月14日
The food was horrible, and flies were everywhere when we eat
T'Shura
T'Shura (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月29日
This hotel should be closed, the rooms needs updating and bathroom has mold and very lots of old outlets that does not work.
Aubrey De Costa
Aubrey De Costa (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月25日
Very nice property but it needs some love
Anastasia
Anastasia (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月13日
Grounds well kept. Pool was amazing. Most staff very friendly
KASSI
KASSI (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月11日
Emilio
Emilio (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月9日
Have been visiting here for past 18 years and never disappoints ....if you're looking for 5 star facilities then look elsewhere ....but if you're looking for friendly staff , nice size pool , beach like 10 feet away , food options for each meal then you will not be disappointed.....
william
william (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月4日
I like the quiet seaside location. The staff was very busy as there were many guests. Your staff worked very hard and deserve to be complimented.
Generally the food was good except that the fish was seasoned with too much salt, especially at dinner.
Breakfast at the restaurant and mid-day meals at the D Grill were quite good but dinners could be better.
WIFI accessibility in the rooms continues to be a problem. I hope that is improved as we plan to visit again latter this year.
Overall we enjoyed our stay, thank you
Diane
Diane (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月18日
I didnt like that they mopped at 4 pm when I just got back in..after 2 hrs the floors weren't dried and they insisted that with the AC on it will dry. Also, there was a scent of mold from the bathroom because of the cupboard sink being soaked with the face basin water due to the scale build up in the tap and water splashing everywhere when opened. The mopping seemed as thought they didn't sweep before wet mopping and it was exccessively wet. I got sick after my first night with an ENT infection from the moldy smell emanating from the bathroom and into the sleping area.
akashtika
akashtika (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月15日
This is our 4th time at Starfish. Each time it gets better in some areas. Customer service mainly. The staff were very friendly and accommodating esp in the dining room and front desk. WiFi did not work in the room only in the common areas. My husband and I love playing pool, please starfish fix the pool table or buy a new one! It is ridiculous trying to play pool on it. It’s about to fall over. The rooms are very clean and comfortable. Housekeeping comes in daily. The food on a whole was good but needs improvement. The 2 grill chefs were excellent. They made my husband a very delicious fish entree on a few occasions. One of my favorite items (veggie wraps) was not on the menu due to running out of the item. They replaced it with a hard taco filled with green salad. That was unacceptable. The veggie burger was excellent thou Everything was very fresh. The highlight of our trip was seeing the leatherback turtles come up on the beach and lay their eggs. It was very beautiful. One thing thou a starfish employee was out on the beach talking with people watching the turtles was way too loud while the turtle was laying her eggs. That was a bit frustrating esp since there are signs telling you to be quiet when you witness this. More training for this staff is essential.
Janice
Janice (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月6日
Michelle
Michelle (10 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月16日
The sink was leaking the bathroom was leaking.
Got there and had to wait long for a room to be prepared. The customer service at the front desk was good however, the staff in general was poor except for the young man who did the grilling & serving exceptional service. The bartenders were rude.
Timon
Timon (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年4月15日
Check in policy is horrible. Not a wide variety of food selection.
Shelly
Shelly (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月12日
The staff, food, entertainment, property and overall surroundings were great. Even got to see turtles on the beach at night.
Would just recommend mats by the sliding doors for the ground floor rooms and better tv viewing options. We did have a great stay.
Roanne Roshni
Roanne Roshni (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月1日
Comfortable rooms, ocean view , excellent carribbean food and other European dishes.
Managers afforded us an opportunity to celebrate a 60th birthday privately boy providing a verandah / open air venue . We had to provide all the party stuff, cake drinks, decorations and there was a pennysavers store nearby - driving 15 mins away .
Excellent vacation for a mid price range .