This was a great place. We had two rooms. Saw bears, had a great time.
Tracie
Tracie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Great hotel
We have stayed at this hotel many times. We like that it is close to the National Park entrance and the bypass to Pigeon Forge. This time we reserved a room with a balcony overlooking the strip. Our room was large and very comfortable. The front staff was wonderful. We love this hotel.
Marcia
Marcia (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Hunter
Hunter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Clean and convenient
The staff were knowledgeable, polite, and friendly. The building exterior, main hallways, and lobby were old, but very clean. The rooms are nicer on the inside than what you would guess from the outside. Housekeeping kept our room and bathroom spotless.
Kristen
Kristen (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Carla
Carla (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
The room was clean. Just very run down the hallway carpets were dirty the elevator was disgusting with a “hole” covered by carpet. The outlets in the room did not work and the fridge was not cold.
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 10 日
Very outdated. This is my first review and wish i had taken pictures. It was not very clean. Bathroom faucet sprayed water everywhere and the chair in the room had a circle stain right in the middle of it. The door wouldn't close properly and there was an extension cord coming out of the room next door stretching down the walkway. Breakfast was microwaved pancakes.
ann
ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
It was nice, pool was closed.
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 7 日
First room they sent us to had bedbugs but we’re able to move to another room
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 24 日
Connie
Connie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 12 日
Great stay. But pool wasnt open like listed.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
walter
walter (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 17 日
Just meh
I would give this hotel an okay rating. One of the perks about this hotel was it is on the main strip in Gatlinburg. You can take the by pass and get directly to the hotel. There was free breakfast (cereal, bagels, and things like that).
One of the things I felt that the hotel needed to work on was maintenance and updates. The elevator was outdated and muggy smelling. The hallway did not have any air conditioning. The toilet had to be refilled with water every other flush.
The room was clean and the balcony was clean and had beautiful views of the strip.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 4 日
Wake up to bug bites
Was a one night stay due to weather.
Room was fairly clean.
Front desk could barely get off personal phone to check in
Otherwise very nice person.
Parking was plentiful .
I saw no bedbugs, but have some sort of bites all over my head , face and hand/wrist.
Can't recommend this hotel.
Location was great.
Terry
Terry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Shunji
Shunji (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 30 日
Everything seemed dirty. People were smoking marijuana in the courtyard and the smell was coming into my room. There was a very large gap in the door to the outside.
Angela
Angela (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 27 日
I have stayed here before and while the place is extremely outdated this room took the cake. It was off in the corner and honestly took a second to find. It looked nothing like the photos. The outdoor “patio” was disgustingly dirty with mold, still water, and cigarette butts.
The bathroom had a roach in it and only one light worked in the room.
Overall it was cheap but sheeesh it was honestly one of the worst rooms I have ever stayed in. The ONLY thing that was a plus was the convenience of walking downtown. If it had been for more then one night I would not have been able to stay. I was honestly scared to death I was going to bring critters back home with me.
Kendon
Kendon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Deep Singh
Deep Singh (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
I had a very quiet non-smoking corner room with two queen beds. There is a small balcony on the quiet back side of the main building with afternoon sun, looking to the gondola and mountains. The bathroom is roomy, plenty of hot water, towels. Beds were clean and comfortable, each with three pillows. Microwave and refrigerator. TV with remote and more channels than one needs. HVAC worked like it should and was quiet. Parking is outdoors or in a ground floor garage if there's a spot available. Elevator goes from garage to all floors.
thomas
thomas (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Great room and great price
Michelle
Michelle (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 16 日
The whole building and parking was outdated and dirty.
Monte
Monte (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Something to be desired…
The actual room was nice. Looked like it had been remodeled. The bathroom not so much. Toilet didn’t flush good. The shower had a hole in the ceiling that someone attempted to patch but was awful. Hole in the of the door in the bathroom.
Anthony
Anthony (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 15 日
Ramon
Ramon (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 15 日
Mehhhhh
Outdated, room had fire place smelt gas all night. Got a jacuzzi room the tub was beyond cracked and unusable. Never again.